Hotel Guest Services
Company: AWOL Stowe
Location: Stowe
Posted on: May 3, 2024
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Job Description:
Do you have a passion for service and love to put a smile on
people's faces? Then you might be an excellent fit for the hotel
front desk agent position on our guest services team! You'll
welcome guests, manage their account information, and ensure they
have everything they need for an exceptional stay. Job seekers
interested in working in a high-energy environment with growth
opportunities and flexible hours should start their application
today!Compensation:$18 - $20 hourlyResponsibilities:Mitigate
customer complaints as needed
Welcome, register, check-in, and check out guests staying at the
hotel, provide keys and room numbers, and record credit card
information
Work with the housekeeping staff to ensure rooms are ready for new
guests
Take incoming calls, online and in-person room bookings requests,
and answer questions about guests' needs involving room rates,
available rooms, amenities, rewards programs, and special
requests
Bookkeeping: keep accurate records of all hotel guest account
information
Qualifications:High school graduate, GED recipient, or
equivalent
1 year of experience in the hospitality industry as a hotel front
desk agent, hotel receptionist, or guest service specialist
preferred
Possesses strong customer service skills, interpersonal skills,
organizational skills, and time management skills
Has previous experience or working knowledge of Microsoft Office
and reservation management systems
Has experience answering telephone calls and troubleshooting
stressful situations
About CompanyA gathering place for wanderers and a resting place
for free spirits, each Lark Hotel draws inspiration from the great
American tradition of hitting the open road with the wind in your
hair and the unexpected unfurling before you. There are
unforgettable discoveries just miles from your doorstep, and
life-changing experiences further afield-----"and we'll be waiting
for you when you get there. Think of Bluebird as the friend who
discovered the coolest new place and can't wait to show you around.
A place where adventurers of all stripes gather around the fire to
tell stories from the road. A place destined to become one of your
favorite memories from along the way-----"because we know that it's
the moments in-between that often mean the most to us.Website:
https://www.awolstowe.comCompensation details: 18-20 Hourly
WagePI043e565ddc74-25660-34258504
Keywords: AWOL Stowe, New England , Hotel Guest Services, Hospitality & Tourism , Stowe, Northeast
Click
here to apply!
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