CSD Recurring Services Coordinator (REMOTE/HYBRID/IN-OFFICE FLEXIBLE)

Company: National Field Representatives, Inc.
Location: Claremont
Posted on: May 3, 2024

Job Description:

Description:Recognized as a certified Great Place to Work, National Field Representatives (NFR) is a family owned and operated company with locations in Claremont, NH and Bradenton, FL. Proud of its performance, reputation and most of all, its employees who make it all possible, NFR offers a supportive work environment with great benefits.NFR maintains properties for mortgage companies by working closely with our nationwide network of contractors and inspectors. Our Contractor Services Department has an opening for a Contractor Recurring Service Coordinator. Under the guidance of the Vendor Manager, the Recurring Services Coordinator will be responsible for ensuring sufficient coverage for work orders and managing independent contractors performance. Responsibilities include: -Manage performance and capacity of independent contractors completing recurring maintenance work orders -Assign recurring work orders to independent contractors, expedite escalated orders and maintain work queue -Negotiate completion expenses within established department guidelines and under the direction of the Vendor Manager -Minimize risk and initiate corrective action based on independent contractor performance -Recruit, conduct initial interview and on-boarding of new independent contractors -Maintain independent contractor files including coverage zip codes and data Requirements:The ideal candidate will have 1-2 years of related experience including customer service, extensive telephone work and/or working as an administrative assistant. Computer skills include MS office suite. Previous experience adapting to multiple software applications is helpful. A High School diploma or equivalent; Associates degree, industry knowledge or related experience preferred. An understanding of residential construction knowledge and basic math skills are needed. Or, the equivalent combination of education and experience. If you are seeking a new opportunity and have the desire to be a part of an exceptional team with a true spirit of camaraderie, you are encouraged to apply.This is a full-time remote/hybrid/in-office flexible option.NFR offers a great training program and benefits package including: health, dental, vision, company paid life insurance, generous PTO package, 401(k) employer matching contribution, and third-party products such as disability and additional life insurance. NFR does not sponsor work visas. PM23 PIef3a5079d1ce-31181-33924043

Keywords: National Field Representatives, Inc., New England , CSD Recurring Services Coordinator (REMOTE/HYBRID/IN-OFFICE FLEXIBLE), Other , Claremont, Northeast