Customer Service Representative - Pest Control
Company: PEST END INC
Location: Plaistow
Posted on: May 8, 2024
Job Description:
Description:Are you passionate about providing exceptional
customer service? Do you thrive in a fast-paced environment where
you can make a difference every day? If so, we want you to join our
team as a Customer Service Representative!Responsibilities:
- Provide world-class customer service to both internal and
external customers
- Answer customer questions and inquiries via email and
phone
- Schedule services efficiently based on customer needs and
urgency
- Support both inside and outside team members with
administrative tasks
- Adapt quickly to changing priorities in a dynamic work
environmentLocation and Schedule:This position is located at our
headquarters in Plaistow, NH during training. Upon completion of
training, hybrid schedules may be available. Schedule is full-time,
Monday through Friday, with occasional seasonal Saturdays. Who are
we? - Pest-End; One of the fastest-growing, family-owned, and
operated pest management companies in New England. Our company
culture is single-handedly the most essential component of our
continued success. We believe that to succeed as a business, our
team members must thrive as individuals. We encompasses passionate
and empathetic leadership, a 'think big, act small' mentality, and
provide career paths that promote growth and internal promotions.
We provide you with everything needed to be successful, competent,
and confident in your role with Pest-End. Requirements:
- Strong communication skills and comfortable interacting with
customers
- Ability to multitask and prioritize tasks based on urgency
- Excellent problem-solving skills and attention to detail
- Previous customer service experience preferred
- Must be comfortable working in a fast-paced environment
- Ability to resolve conflict in a professional and decisive
manner
- Proficient computer skills
- Efficient in Microsoft Office Applications (Outlook,
SharePoint, OneDrive, etc.)
- Ability to learn and apply general knowledge of the company,
products, and services
- Ability to talk and type simultaneously when interacting with
customers
- Good organizational and time management skills, including
punctuality
- Ability to work independently under general supervision and
collaboratively as part of a team
- High school diploma or general education degree (GED)
- Pre-employment background check and drug screening
- 18 years or older
- Bilingual a plus but not requiredPhysical Requirements:While
performing the duties of this job, the employee is regularly
required to sit and occasionally required to stand, walk and
occasionally bend or kneel. Specific hearing and vision abilities
required by this job include close vision, distance vision, color
vision and the ability to adjust focus. The employee may
occasionally lift and/ or move up to 20 pounds. Pest-End, Inc.
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training.
PI58c82173d4f3-1418
Keywords: PEST END INC, New England , Customer Service Representative - Pest Control, Sales , Plaistow, Northeast
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