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AR / Collections Specialist

Company: Criterion Executive Search
Location: South Windsor
Posted on: September 25, 2022

Job Description:

Hartford, CTOffice job - not remoteHourly full-time-employee with benefitsRESPONSIBILITIESConsults with customers by telephone or email in attempt to determine the reason for overdue payment or payments by reviewing terms of sales, service, and/or contract with the customer.Records information about financial status of customers and the status of collection efforts.Coordinates monthly collection efforts off Accounts Receivable aging and other computerized reports for past due balances.Reconcile accounts using contracts, invoices, and change orders.Works closely with other departments to obtain all needed data to collect on delinquent accounts.Mails reminder letters, important past due, and final demand letters.Proposes accounts to be written off to bad debt, or sent to third party collections agency, or attorney.Obtains and mails copies of invoices for customers as requested and issues monthly itemized statements to customers.Research and process customer claims of invoice payment.Researches and attempts to collect on charge backs, returns, and bad checks.Assists in answering accounts receivable phone inquiries and follow ups with customers.Calls, emails, and/or mails correspondences to customers as necessary in order to update accounts.Maintains detailed computerized notes of all interactions with customers.Work with third party collection agency or attorney regarding ongoing collection cases.Generate weekly reports to verify invoices are sent to customers in a timely manner.Facilitate and maintain various business licenses and contractor licenses across multiple states. EXPERIENCE REQUIREMENTSAssociate's degree1+ year Accounts Receivable (AR) or Collections experience

Keywords: Criterion Executive Search, New England , AR / Collections Specialist, Accounting, Auditing , South Windsor, Northeast

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