Tax Filer - 2Yrs Paid Tax Experience Required
Company: Intuit
Location: Barre
Posted on: September 21, 2023
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Job Description:
Tax Filer - 2Yrs Paid Tax Experience RequiredinBarre, Vermont
Barre, Vermont, 05641 1320256274 NHqckBwJ3U2UYDmeqUeIJPQMfcw
Overview If you are a highly motivated individual with an active,
unrestricted credential (CPA/EA/Practicing Attorney) and excellent
communication skills, we need you to help our customers complete
their taxes using Intuit TurboTax products. You will be working
toward advancing our goal of "Powering Prosperity Around the World"
by providing expert guidance, tax preparation, and explanations of
tax and technical terms to our customers. You will also play an
important role in our effort to enhance our brand by delighting our
customers and empowering them to prepare their taxes. What you'll
bring Must possess active unrestricted credential: EA (Enrolled
Agent), CPA (Certified Public Accountant), or Practicing Attorney
with strong tax preparation experience and extensive knowledge of
tax laws. 2 or more years of recent experience preparing federal
and state individual 1040 tax returns for at least 30
clients/customers per season for compensation, using commercial tax
preparation software. Must possess or be able to obtain any related
State licenses, certificates, permits, or bonds. Must possess an
active Preparer Tax Identification Number (PTIN). Working knowledge
of Circular 230. Proficient with technology; solid knowledge of
computer operations and software. Strong customer service skills -
ability to interact with customers through video and audio tools in
a professional, friendly, and confident manner. Excellent verbal
and written communication skills Critical thinking, problem
solving, research skills, and determination. Ability to work in a
fast-paced environment with minimal supervision. Must have (or be
willing to obtain) a dedicated hardwired internet connection that
meets Intuit Security criteria. Bilingual (English/Spanish)
communication skills (written & spoken) a plus Must reside in the
United States. For internal use: tst How you will lead This is a
virtual, customer-facing role; you will be using our state of the
art video communications software (Smartlook) to interact with
customers. Help TurboTax customers who are working on their tax
returns or have delegated their tax returns with: Tax advice Full
Service return preparation and signature Product/software inquires
Tax calculations Create high quality customer interactions and
experiences that instill confidence using deep customer empathy,
and your deep (extensive) knowledge and expertise in the field of
tax preparation. Utilize and leverage government websites,
professional resources, and team expertise to seek out and deliver
the right answer to the customer using everyday language. Apply
defined practices, procedures, and company policies to troubleshoot
and resolve customer tax advice and preparation inquiries. Document
customer interactions Work continuously toward meeting company KPI
metrics and Big Bet Goals. Participate in pilot testing, projects,
and experience validations, as needed.
Keywords: Intuit, New England , Tax Filer - 2Yrs Paid Tax Experience Required, Accounting, Auditing , Barre, Northeast
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