Sr. Loan Servicing Associate - Acquisitions
Company: Northeast Bank
Location: Lewiston
Posted on: April 1, 2026
|
|
|
Job Description:
Northeast Bank is a full-service community bank and a national
commercial real estate lender with offices in Maine, Massachusetts,
New York, and California. We are looking for motivated and talented
individuals who want to make an impact in a growing company that
cares about its employees, customers, and the communities it
serves. Northeast Bank provides competitive compensation and
benefits, generous PTO, and a hybrid work environment dependent on
the role. If you are looking for a growing organization that
prioritizes its employees, we encourage you to apply. POSITION
SUMMARY: The Senior Loan Servicing Associate is responsible for the
detailed review and validation of loan files being acquired by the
bank. This role plays a critical part in the pre-boarding process,
ensuring that all necessary documentation is accurate, complete,
and version-controlled before loans are entered into the servicing
system. This position requires a high level of diligence,
coordination, and technical knowledge of loan documentation to
reduce risk and support accurate servicing setup. RESPONSIBILITIES:
Assist with coordinating the boarding process for all loans
acquired by the National Lending Purchased Loan team, ensuring
accuracy and completeness. Responsible for obtaining customer
information (CIF) data for new purchased loans. Review and
reconcile reports after each boarding process to ensure the
accuracy and completeness of the Remote Process Automation. Track
and manage missing data or documentation, collaborating with Boston
and Lewiston teams as week as previous servicers for timely issue
resolution. Act as a backup with the finance area to ensure
accurate processing of accounting entries. Responsible for boarding
the escrow information including tax, insurance and flood
information. Collaborate with the legal team to ensure all the
collateral is accurately tracked on the system (UCC, Assignment,
Mortgage, etc.) Generate and dispatch welcome letters to borrowers
as part of the loan boarding. Generate and dispatch tax authority
letters to Tax Authorities as part of the loan boarding. Act as a
back-up for quality control edits for newly purchased loans. Assist
with setting up FASB cost and fee structure per the instructions of
the Accounting Department. Act as a backup for the processing of
non-accrual loans to shadow accounting. Process loan servicing
requests promptly and accurately, as they pertain to the purchase
loans newly boarded. Identify and select the correct version of
documents when multiple versions are received in a loan pool.
Actively participate in meetings supporting the execution of the
National Lending strategy. Identify inefficiencies in current
processes and recommend improvements to enhance efficiency and
effectiveness. Collaborate with team members and management to
implement approved process enhancements. Regularly review different
processes to identify opportunities for optimization and
innovation. Act as a flexible resource to assist with any backlogs,
training needs, or coverage during employee absences. Successfully
pass technical and regulatory examinations as required by the
company. KNOWLEDGE, SKILLS AND ABILITIES : Strong understanding of
loan servicing processes and procedures Proficiency in reviewing
legal paperwork and making adjustments in loan servicing software.
Excellent communication skills to effectively train team members
and collaborate with trainers. Ability to research and resolve
complex discrepancies. Attention to detail and accuracy in data
validation and processing. Familiarity with regulatory requirements
in loan servicing. Minimum 3-5 years of previous experience in a
similar role or in the financial services industry required.
PHYSICAL DEMANDS AND CONDITIONS: Must be able to remain in a
stationary position for long periods of time. Must be able to
occasionally lift up to 25lbs. Consistently operates a computer and
other office machinery such as calculator, copy machine and
printers. Climate controlled general office setting with moderate
noise level. Must express or exchange ideas and meaning with
co-workers, supervisors, customers and vendors. Northeast Bank is
an equal employment opportunity and affirmative action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity and expression, national original, veteran status
and any other classification protected by Law. We celebrate
diversity and are committed to creating an inclusive environment
for all employees.
Keywords: Northeast Bank, New England , Sr. Loan Servicing Associate - Acquisitions, Accounting, Auditing , Lewiston, Northeast
