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Office Specialist I

Company: State of Maine
Location: Augusta
Posted on: November 22, 2021

Job Description:

Department of Administrative and Financial Services

Office of Marijuana Policy

Office Specialist I

LOCATION: Augusta, Maine

Job Class Code: 6546 Pay Grade: 16 - $16.20 - 22.43/hourly

OPEN FOR RECRUITMENT: Wednesday, November 03, 2021

CLOSES: Wednesday, November 17, 2021

JOB DESCRIPTION:

This position will provide advanced office and administrative support work performing complex, varied administrative support tasks often requiring the operation of technical office equipment and programs.This position will assist the Licensing Division within the Office of Marijuana Policy. Responsibilities require independent judgment, initiative, and discretion to make determinations on varied matters, ensuring appropriate processes are followed. Candidate will be required to assist individuals with a variety of issues in a professional manner, so effective communication skills will be necessary.

TYPICAL DUTIES:

  • Assure all registration identification card applications, registration certificate applications, adult use applications, transactions, and other information are entered in a timely and accurate manner into ALMS.
  • Ensure a high level of customer service in all interactions with the public and others.
  • Assist, when necessary, with the management and oversight of all electronic data filing, including training and providing guidance to project staff.
  • Administer and/or process applicable licenses in accordance with set procedures
  • Collect, count, reconcile and/or deposit fees in accordance with set procedures.
  • Receive and greet visitors and determine customer needs.
  • Complete all processing of applications and mailing to program participants within the program expectations.
  • Effectively answer questions regarding the MMMP and Adult Use statute, rules and general program operations and know when to consult with supervisor.
  • Comply with the requirements of State policies, including those concerning human resources components, security protocols of agency information and confidentiality policies for State business purposes.
  • Review input/output of information for ALMS (Agency License Management System) and develop/implement quality control standards for data input structures and output quality assurance.
  • Train office associates/assistants
  • Writes summary reports and trend analyses.
  • Recommend operational improvements, implement new policies and procedures.
  • Research, compile and analyze complex information to reach a conclusion and/or make recommendations.
  • Present routine factual information to individuals or groups.
  • Determine and requisition inventory supplies.
  • Update and change all forms, letters, and applications as necessary

    MINIMUMQUALIFICATIONS:

    Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

    Preference will be given to candidates with knowledge of the Medical Marijuana Program.

    HOW TO APPLY: Please visit the General Government Service Center at to apply for this position.

    You must submit a cover letter and resume' in order to be considered for an interview.

    BENEFITS

    The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 13.16% of employee's pay towards retirement; and, depending on the employee's annual pay, at least 85% ($412.13) of health insurance premiums (more information is available here). Participation in the Health Premium Credit Program can decrease the employee's cost of health insurance by 5%.

    Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

Keywords: State of Maine, New England , Office Specialist I, Administration, Clerical , Augusta, Northeast

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