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Front Office Manager - Homewood Suites by Hilton

Company: Maine Course Hospitality Group
Location: Scarborough
Posted on: May 16, 2022

Job Description:

Description: Help run the department of first impressions using your problem-solving skills and leadership!Co-ordinate and communicate to ensure guest reservations, requests and standards are met.Ensure each guest enjoys top notch service from the front desk Serve as a role model regarding professionalism and team performance.Lead our Front Desk Team and positively impact lives every day!Benefits: Salaried Position - Weekly Paycheck - 401k plus generous company match - Paid Time Off - Health - Dental - Vision - Travel Discounts - Company Scholarships for you or your family - Career Development Opportunity - Bonus PotentialFront Office Manager General Responsibilities:Supervise the day to day operations of the Front DeskOversee the training and ongoing performance of the front desk associatesOperate the front desk and assist guests with needsManage the operations of the front desk in accordance with brand standardsMaintain Knowledge of area, events and hotel offeringsMaintain good customer relations, answer questions, resolve concerns in a timely mannerMaintain communication between departments Complete Administrative reports as requestedPlease attach Resume for considerationHomewood Suites Scarborough is a Maine Course Hospitality propertyOur Core Values: Integrity - Family - Fun - Respect. Requirements: Front Office Manager Requirements Include:Minimum 2 years related hotel experience1 year Supervisory role experience preferredGood interpersonal skills in person, written and over the phoneExcellent problem solving and resolution skillsFluent Communication in English both spoken and writtenSchedule flexibility - ability to fill in shiftsAvailability Nights, Weekends and HolidaysAbility to stand and walk for extended periods of timeResume required for considerationPM21

PI

Keywords: Maine Course Hospitality Group, New England , Front Office Manager - Homewood Suites by Hilton, Administration, Clerical , Scarborough, Northeast

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