Medical Receptionist - Tolland, CT
Company: Optum
Location: Tolland
Posted on: May 12, 2025
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Job Description:
Opportunities with ProHealth Physicians, part of the Optum
family of businesses. When you work at ProHealth Physicians, your
contributions directly sustain the health and well-being of our
community. Discover high levels of teamwork, robust medical
resources and a deep commitment to exceptional care and service.
Join a leading community-based medical group and discover the
meaning behind -Caring. Connecting. Growing together. - - -
ProHealth Physicians (Tolland Primary Care & Family Medicine),
-part of Optum, -has an immediate opening for a friendly, patient
focused and detailed oriented -Medical Receptionist -to join our
team. -The -Medical Receptionist -is responsible for the completion
of set processes and protocols. Works cooperatively with all
members of the care team to support the vision and mission of the
organization, deliver excellent customer service and adhere to Lean
processes. Supports the teams in meeting financial, clinical and
service goals.
Schedule: Monday-Friday, 7:30am-5pm. Schedule is subject to change
upon hire
Location: -384 Merrow Rd. Tolland, CT. May be asked to float to
local practices in the region for coverage
Primary Responsibilities: -
Schedule and triage appointment requests for urgency according to
approved protocols consistent with ProHealth's Appointment and
Scheduling Guidelines
Consult a medical assistant or licensed clinician for clinical
decision making whenever necessary
Use call processing and other applicable functionality in the EHR
to take messages and communicate with clinicians
Greet patients and conduct check-in process
Monitor daily reminder call logs to reschedule appointments as
needed
Scan and fax documents for central indexing team
Close payment batch(es) at the end of each shift, assemble and
balance batch(es) according to ProHealth cash control
procedures
Maintain knowledge of current OSHA and ProHealth policies
Assist coworkers as needed to ensure smooth office operation and
delivery of excellent service through teamwork
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear directions
on what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service experience
Intermediate level of computer proficiency with Microsoft
Office
Preferred Qualifications:
Experience as a receptionist in a healthcare setting
Experience working with an electronic health record (EPIC)
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. -
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UnitedHealth Group -is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, New England , Medical Receptionist - Tolland, CT, Administration, Clerical , Tolland, Northeast
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