Medical Receptionist - Glastonbury - CT
Company: Optum
Location: Glastonbury
Posted on: May 12, 2025
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Job Description:
Opportunities with ProHealth Physicians, part of the Optum
family of businesses. When you work at ProHealth Physicians, your
contributions directly sustain the health and well-being of our
community. Discover high levels of teamwork, robust medical
resources and a deep commitment to exceptional care and service.
Join a leading community-based medical group and discover the
meaning behind -Caring. Connecting. Growing together. -
Schedule: Monday-Friday, 8:30am-5pm EST
Location: -320 Western Blvd. Glastonbury, CT 06033. May be asked to
float to local practices in the region for coverage.
Primary Responsibilities:
Greet patients and conduct check-in process
Collect or verify demographic information, including key
demographic fields
Load or update insurance information as needed
Verify eligibility and flag appointment accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Post payments received in practice management system and provided
system-generated receipts
Acknowledge patients in PM
Schedule appointments using approved scheduling guidelines
Use call processing and other applicable functionality in the EHR
to take messages and communicate with clinicians
Monitor daily reminder call logs; conduct outreach to patients
requiring appointments; contact patients who, "no show," for follow
up appointments for chronic conditions or preventive care
Monitor administrative tasks in the EHR and respond timely
Scan and index documents into the EHR; ensure that necessary
documents, lab results, etc. are available in advance of patient
visits
Close payment batch(es) at the end of each shift, assemble, and
balance batch(es) according to ProHealth cash control
procedures
Assist coworkers as needed to assure smooth office operation and
delivery of excellent service through teamwork
Demonstrate respect for patients and ProHealth staff by presenting
a friendly, courteous manner always and maintaining patient
confidentiality
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Ability to travel 10% of the time to cover other clinics as needed
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Access to reliable transportation & valid US driver's license
Preferred Qualifications:
1+ years of experience working in a medical front office position
performing duties such as scheduling appointments, checking
patients in/out, insurance verification, collecting co-pays, and
maintaining medical records
Intermediate level of computer proficiency including the use of MS
Word, Excel, Outlook and multiple web applications
Knowledge of Epic EMR software
Soft Skills: -
Ability to work independently and maintain good judgment and
accountability -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others - -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, New England , Medical Receptionist - Glastonbury - CT, Administration, Clerical , Glastonbury, Northeast
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