Sales Operations Administrator

Company: Summit Utilities Inc
Location: Augusta
Posted on: April 2, 2026

Job Description:

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers. Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Sales Operations Administrator based in Augusta or Portland, ME. POSITION SUMMARY Supports the Growth Team in Maine and other regions with sales operations including but not limited to Contract Management, Reporting, Rebates, Sales Enablement and Record Retention. PRIMARY DUTIES AND RESPONSIBILITIES Contract Management Work directly with Sales Representatives to assist in the completion of sales contracts. Process contracts for Maine, Missouri, and Colorado Process cancelations for Maine. Sales Reporting & Special Projects Process weekly sales reports. Track sales metrics. Assist in commission reporting. Assist with maintaining the customer database. Track promotions and incentives. Maintain ARC GIS Sales map. Rebate Management Validation and management of residential and commercial rebates for Maine Complete A/P check requests Assist in monthly rebate reporting/accruals. Sales Enablement Growth team process optimization and enablement activities CRM management and manipulation Answer incoming new service phone calls and provide assistance to customers. Sales Lead Management Record Retention Support team on activities associated with contract compliance and record retention. Track and update all required documents for contract completion. Manage electronic files. Back Up Coverage Assist with/perform Conversion Sales Coordinator functions in any capacity. EDUCATION AND WORK EXPERIENCE Associate or bachelor’s degree in business, marketing, finance, or equivalent experience. At least 2 years’ experience in an administrative role Proficiency in software products including Excel, Word, Outlook, and Adobe Experience in CRM software is preferred. KNOWLEDGE, SKILLS, ABILITIES Maintain confidential information. Ability to handle data entry, analysis, and reporting accurately. Exhibits adaptability by maintaining effectiveness in varying environments and with many different tasks, responsibilities, and people. Proficient with Microsoft Office tools including Word, Excel, and Outlook. Strong analytical and organizational skills Exhibits high level of attention to detail. Willingness to assist with any request with a positive attitude. Takes projects from planning to execution. Exhibits a professional personal appearance when dealing with customers, employees, contractors, and vendors. Demonstrates a willingness to take on new tasks. Demonstrates a high level of dependability and reliability exhibited by being punctual and fulfilling all commitments. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Keywords: Summit Utilities Inc, New England , Sales Operations Administrator, Administration, Clerical , Augusta, Northeast