Customer Service Representative (Bank)/Req 1155 (Onsite Only) (Limerick)
Company: Partners Bank
Location: Limerick
Posted on: March 4, 2026
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Job Description:
Customer Service Representative Department: Branch
Administration Reports to: Branch Manager/Assistant Branch Manager
Supervises: None Status: Non-Exempt / Full-Time / on-site Must
already be authorized to work in the United States. Relocation is
not provided. Partners Bank is a rapidly growing community bank
with operations in Maine and New Hampshire that has established
superior service level expectations. We offer generous compensation
and benefits while fostering opportunities for growth and flexible
work schedules when appropriate. Summary for the Customer Service
Representative: Working within established operational policies,
procedures and protocols, the individual will be responsible for
business development activities from new and existing customers
through the sale and service of all deposit products and related
services. The incumbent will be skilled in relationship selling and
have strong product knowledge. Respond promptly and appropriately
to various customer inquiries and efficiently handle problem
resolution. Answer questions on various services the financial
institution provides and recognizes sales and referral
opportunities. May also have teller processing responsibilities and
is highly proficient in this area. Job Requirements for the
Customer Service Representative: Previous experience in a
front-line banking or financial services position is preferred
Excellent verbal and written communication skills Strong customer
sales, service and interpersonal skills Strong organizational,
technical and computer skills Adapts well and embraces change
Essential Job Functions for the Customer Service Representative:
Proficient in the sales and service of all deposit products and
services and some consumer loans Responsible for proactively
engaging customers to uncover needs, recommend appropriate
solutions and closing sales opportunities. Develop quality
referrals to others for a variety of products and services such as
residential mortgages, consumer loans, small business loans,
investments, etc. Consistently provides outstanding service and
assistance to customers and coworkers Actively participates and
supports branch sales plans, campaigns and promotions. Efficiently
processes teller transactions and performs all related tasks as
required Respond promptly and efficiently in resolving customer
problems. Understand and adheres to various policies and procedures
including security, compliance and operations Perform all other
duties as required This Job Description for the Customer Service
Representative describes the essential functions and qualifications
of the job described. It is not an exhaustive statement of all the
duties, responsibilities, or qualifications of the job. This
document is not intended to exclude modifications consistent with
providing reasonable accommodations for a disability. This is not a
contract. Your signature will indicate that you have read this Job
Description and understand the essential functions and
qualifications for the job. PIc104e85143cd-38003-39679285
Keywords: Partners Bank, New England , Customer Service Representative (Bank)/Req 1155 (Onsite Only) (Limerick), Customer Service & Call Center , Limerick, Northeast
