Global Services Representative

Company: Chubb
Location: Simsbury
Posted on: April 1, 2026

Job Description:

Description As a Processing Service Representative, you will be part of a diverse team accountable for processing customer accounts and contributing to the achievement of team, branch and corporate goals related to profit, growth, retention, rate, service, and producer/client relations. The main function of a Processing Service Representative is to rate, book, and issue insurance policies for their line of business within a fast-paced, deadline-oriented environment. Responsibilities Processing assigned work orders according to defined workflows and guidelines to deliver a quality product and internal customer service. Ability to balance both quality and productivity expectations within a high-volume transactional work environment to help meet business and customer service demands. Ensure that all policy documentation is complete, accurate, and complies with company policy. Critical Communications with our business partners in the field to meet customer requirements and ensure a good quality product. Qualifications Excellent written and verbal communication skills. Strong attention to detail with delivering a good quality product at the forefront. Ability to handle a high volume of work in a fast-paced, deadline-oriented environment. Proven desk and time management with multi-tasking and prioritizing. Effectively follow workflow and assess information to make sound decision with basic computer skills including knowledge of Microsoft Office Word and Excel. Education & Experience High school diploma. Prior insurance and/or customer service experience a plus. The pay range for the role is $ 46,200 to $63,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Keywords: Chubb, New England , Global Services Representative, Customer Service & Call Center , Simsbury, Northeast