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Application Engineer

Company: ABB Group
Location: Bloomfield
Posted on: September 25, 2022

Job Description:

Application EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.In this position, you will be supporting Global product management, R&D, Marketing and Field Sales groups and act as a liaison between customers and the ABB team in the Electrification Smart Buildings division. You will lead and contribute technical support and troubleshooting solutions for residential products such as circuit breakers, load centers, meter socket load centers, and overall residential product application while choosing the best product offering for customer specific solutions.This position reports toGlobal Product ManagerYour responsibilities

  • Take ownership of any technical or application issue with sales or the customer until it is completely resolved.
  • Coordination between sales and engineering and understanding of basic concepts of testing and operating residential breakers is expected.
  • Proper documentation of any field issue along with resolution is essential for this role.
  • Use and carry oscilloscopes and other smaller testing equipment.
  • Travel up to 25% across the country, as needed, to troubleshoot products.
  • Participation in codes and standards reviews specifically for National Electrical Code (NEC) and Underwriters Laboratories (UL) and coordination with R&D team on any code changes that can affect residential product lines, especially around breaker technology updates.
  • Build long lasting relationships with various functional groups internally within ABB and externally with the customers (both distributor and contactors).
  • Frequent communication/coordination with the application engineering team and sales districts to keep them up to date on any new residential products and common issues or application questions that come up.
  • Study various advanced sources and proposes solutions for development of new processes and tools to help better trouble shoot and perform application support for residential products.
  • Create documentation, visuals, videos etc. to help troubleshoot field issues.
  • Work closely with the residential product marketing management team and R&D to identify focus regions or specific applications of breakers, lug sizes, wire bending space issues, knockout sizes, etc.
  • Work with customers at a strategic level and coach them on the ABB product.
  • Consult business and propose engineering solutions to meet customer needs.
  • Learn EUSERC and non-EUSERC metering standards and keep track of changing requirements of codes and standards and identify white space opportunities.
  • Propose products from existing residential portfolio as alternatives to meet or exceed customer application requirements.
  • Attending trade shows, representing ABB products and standards meetings.
  • Your background
    • Bachelor's Degree required (Engineering preferred).
    • Minimum 5 years electrical industry experience.
    • Ability to travel up to 25% of time, across the country.
    • Candidates must already have a work authorization that would permit them to work for ABB in the US.Benefits
      • Retirement plan
      • Life insurance
      • Disability insurance
      • Accident insurance
      • Wellbeing programMore about usABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products.We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to Resumes and applications will not be accepted in this manner. #LI-Hybrid

Keywords: ABB Group, New England , Application Engineer, Engineering , Bloomfield, Northeast

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