FIELD SERVICE TECHNICIAN II
Company: Light & Wonder
Location: New London
Posted on: May 29, 2023
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Job Description:
Gaming:
Welcome to the world of land-based gaming. Light & Wonder's gaming
team builds cutting-edge technology, products, and content for the
most iconic casinos and operators across the globe.
Position Summary
THIS ROLE WILL COVER THE LEDYARD, CT UNCASVILLE, CT AREA
If the idea of speaking to customers and addressing their Casino
Gaming machine service break-fix, installation, and preventative
maintenance needs appeals to you then we'd love to hear from you at
Light & Wonder. We are hiring field service professionals, no
industry experience required. Light & Wonder is a different kind of
Service Company, where we put making sure our staff has all the
tools and training to complete the job the first time our number
one priority. Customer first focused, from customer service
training and equipment including to company-paid uniforms, shoes,
mobile phone, competitive pay, vehicle, safety benefits, and
excellent health, paid holidays and PTO (Paid Time Off) dental and
vision benefits.
If you are a good fit, you would spend your days caring for
customer needs and looking after any concerns they may have about
their gaming equipment service. You'll help them resolve equipment
and communication concerns, new installations and preventative
maintenance needs identifying their gaming care needs and make
recommendations on providing the best services. You'll be part of a
team that is customer service focused on creating revenue.
We'll teach you all kinds of cool stuff in this exciting industry
of Gaming! You will learn all about gaming terminals, IT
communications, software, and providing the best customer service.
You will enjoy independence as well as support, because you'll be
working with a team of like-minded, positive service professionals
who will help support you in achieving your weekly service
goals.
Working with Light & Wonder means good compensation, respect from
your employer, opportunities to advance, an outstanding group of
people to work with, and plenty of engaging, rewarding technical
and customer service work.
What you would be responsible for:
Qualifications
Education
Must have a high school diploma or equivalency.
Years of Related Experience
Years of experience 1-3 years
Physical Requirements
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is regularly required to sit, stand, walk, bend, use
hands, operate a computer, and have specific vision abilities to
include close and distance vision, and ability to adjust focus
working with computer and business equipment. The employee must
frequently lift and/or move up to 10 pounds and occasionally lift
and/or move up to 50 pounds. If your position requires you to work
in the field, production, and/or warehouse, it is mandatory that
you use the approved Personal Protective Equipment.
Work Conditions
Light & Wonder and its affiliates (collectively, "L&W") are
engaged in highly regulated gaming and lottery businesses. As a
result, certain L&W employees may, among other things, be
required to obtain a gaming or other license(s), undergo background
investigations or security checks, or meet certain standards
dictated by law, regulation or contracts. In order to ensure
L&W complies with its regulatory and contractual commitments,
as a condition to hiring and continuing to employ its employees,
L&W requires all of its employees to meet those requirements
that are necessary to fulfill their individual roles. As a
prerequisite to employment with L&W (to the extent permitted by
law), you shall be asked to consent to L&W conducting a due
diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it
is intended to identify major responsibilities and requirements of
the job. The employee in this position may be requested to perform
other job-related tasks and responsibilities than those stated
above.
Light & Wonder is an Equal Opportunity Employer and does not
discriminate against applicants due to race, color, sex, age,
national origin, religion, sexual orientation, gender identity,
status as a veteran, and basis of disability or any other federal,
state or local protected class. If you'd like more information
about your equal employment opportunity rights as an applicant
under the law, please click here for EEOC Poster.
Keywords: Light & Wonder, New England , FIELD SERVICE TECHNICIAN II, Engineering , New London, Northeast
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here to apply!
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