Senior IT Applications Engineer
Company: ASML
Location: Wilton
Posted on: April 20, 2024
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Job Description:
Introduction to the jobASML US, including its affiliates and
subsidiaries, bring together the most creative minds in science and
technology to develop lithography machines that are key to
producing faster, cheaper, more energy-efficient microchips. We
design, develop, integrate, market and service these advanced
machines, which enable our customers - the world's leading
chipmakers - to reduce the size and increase the functionality of
their microchips, which in turn leads to smaller, more powerful
consumer electronics. Our headquarters are in Veldhoven,
Netherlands, and we have 18 office locations around the United
States including main offices in Chandler, Arizona, San Jose and
San Diego, California, Wilton, Connecticut, and Hillsboro,
Oregon.This position may require access to controlled technology,
as defined in the Export Administration Regulations (15 C.F.R. -
730, et seq.). Qualified candidates must be legally authorized to
access such controlled technology prior to beginning work. Business
demands may require the Company to proceed with candidates who are
immediately eligible to access controlled technology.Role And
ResponsibilitiesThe IT Applications Engineer is responsible for the
development, delivery and performance assurance of
applications/software solutions. Works in close collaboration with
ASML business stakeholders, incorporating user-defined needs and
feedback to improve application design and/or optimize performance.
Provides business areas with technical support. Generates ideas for
innovation and for conveying the IT art-of-the-possible to the ASML
business, inspiring - and realizing - capability step
ups.Collaborates with teams across various projects and customers
on feasibilities and applications' customizations.Responsible for
SW build and development support activities for systems local or
remote, which includes installation, software patch, system
security, data backup, storage management, VM, and problem analysis
activities.Performs remote troubleshooting through diagnostic
techniques and pertinent questions.Provides Support process by
serving as Tier 1 / Tier 2 point of contact and owner of
problem/incident.Logs all customer requests and updates calls
utilizing the designated call handling and tracking system.Define
improvement proposals that focus on system performance and process
efficiency for end-users.Investigate and implement non-standard
changes with a limited scope.Support / take ownership of requests
from engineering and help to solve these requests.Ensures all IT
standard processes and procedures and Service Level Agreements are
met.Other duties as assigned.Education and experienceBachelor's
degree in IT and/or Engineering. Master's degree a plus, with a
minimum 3 years related and proven experience in large technical
software development environments.Shows initiative, strong
analytical skills and problem-solving attitude.Highly motivated
team player, good social skills, with a strong service/customer
orientation.Strong communication skills, both verbal and
written.Accurate, systematic approach.Pragmatic, practical,
flexible and committed to quality.Ambitious and with a pro-active,
initiating attitude.Ability to plan and set priorities.Ability to
think practically about the impact of decisions for end-customer /
user.SkillsWorking at the cutting edge of tech, you'll always have
new challenges and new problems to solve - and working together is
the only way to do that. You won't work in a silo. Instead, you'll
be part of a creative, dynamic work environment where you'll
collaborate with supportive colleagues. There is always space for
creative and unique points of view. You'll have the flexibility and
trust to choose how best to tackle tasks and solve problems.To
thrive in this job, you'll need the following skills and experience
with tools used within the development environment, including:Linux
(RHEL, Centos)Networking - Architecture (TCP/IP UDP)Ticketing
system - (Service now)Monitoring systems - (Splunk)Application
management experience (Atlassian Stack - JIRA, Confluence, Wiki,
Bitbucket)Storage knowledge (NFS, SMB, CIFS, ZFS, NAS)Scripting
language (Python, Bash, Perl)Developer tools (IDE, code quality
checkers, review tool, etc.)Infra & Test environment (DevBench)
including web tools for Patch and Release functionality.Shell
scripting, Perl, Ruby, PythonCI/CD knowledgeSVN/Git SCM
knowledgeVMwareHP hardwareSW Release management process
knowledgeExperience with agile/SAFE way of workOther
InformationThis position is located in Wilton, CT and works on a
hybrid schedule; 3 days onsite, 2 days remote.Routinely required to
sit; walk; talk; hear; use hands to keyboard, finger, handle, and
feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally
required to move around the campus.Occasionally lift and/or move up
to 20 pounds.Specific vision abilities required by this job include
close vision, color vision, peripheral vision, depth perception,
and ability to adjust focus.Must be willing to work in a clean room
environment, wearing coveralls, hoods, booties, safety glasses and
gloves for entire duration of shift.While performing the duties of
this job, the employee routinely is required to sit; walk; talk;
hear; use hands to keyboard, finger, handle, and feel; stoop,
kneel, crouch, twist, reach, and stretch.EOE AA
M/F/Veteran/DisabilityPotential candidates will meet the education
and experience requirements provided on the above job description
and excel in completing the listed responsibilities for this role.
All candidates receiving an offer of employment must successfully
complete a background check band any other tests that may be
required.Diversity and inclusionASML is an Equal Opportunity
Employer that values and respects the importance of a diverse and
inclusive workforce. It is the policy of the company to recruit,
hire, train and promote persons in all job titles without regard to
race, color, religion, sex, age, national origin, veteran status,
disability, sexual orientation, or gender identity. We recognize
that diversity and inclusion is a driving force in the success of
our company.Need to know more about applying for a job at ASML?
Read our frequently asked questions .
Keywords: ASML, New England , Senior IT Applications Engineer, Engineering , Wilton, Northeast
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