Engineering Tools Technical Support Analyst (HYBRID)
Company: Disability Solutions
Location: Hudson
Posted on: May 7, 2024
Job Description:
Job Description This job is a hybrid role with the selected
candidate spending a portion of their workweek at the Hudson, NH
location.As a key member of the Engineering Tools team, the support
analyst is responsible for the day to day support of engineering
software applications. The role is working within the Engineering
Tools Organization providing technical support to engineers in
their software development and systems engineering analysis tools.
The vast majority of tools are commercial (COTS) or open source and
include: Polarion Doors, IBM Rational and Mathworks.Candidate
duties to include the following:
- Design, operation and support of Engineering Tools in the
Classified and unclassified networks.
- Troubleshoot performance, availability and overall health of
tool environments.
- Assist in planning, and upgrading of applications using Windows
and Linux servers and client environments in the unclassified and
multiple classified areas/locations.
- Create and maintain documentation for engineering application
client and server installations and upgrades.
- Support users in a timely manner using ServiceNow Help Desk
ticketing system.
- Interested candidates should have good communication and
organizational skills, and a general understanding of Mathworks,
Polarion, DOORS and/or IBM Rational.Required Education, Experience,
& Skills
- Minimum of High School Diploma and 4 year experience
- 4 years of experience providing technical support to engineers
in their software development and systems engineering analysis
tools
- Linux and windows application deployment experiencePreferred
Education, Experience, & Skills Experience working with virtualized
environments such as:
- VMware Workstation
- VCenter
- VM HorizonSecurity+ CertificationScripting and automationPay
InformationFull-Time Salary Range: $75570 - $128480Please note:
This range is based on our market pay structures. However,
individual salaries are determined by a variety of factors
including, but not limited to: business considerations, local
market conditions, and internal equity, as well as candidate
qualifications, such as skills, education, and experience. Employee
Benefits: At BAE Systems, we support our employees in all aspects
of their life, including their health and financial well-being.
Regular employees scheduled to work 20+ hours per week are offered:
health, dental, and vision insurance; health savings accounts; a
401(k) savings plan; disability coverage; and life and accident
insurance. We also have an employee assistance program, a legal
plan, and other perks including discounts on things like home,
auto, and pet insurance. Our leave programs include paid time off,
paid holidays, as well as other types of leave, including paid
parental, military, bereavement, and any applicable federal and
state sick leave. Employees may participate in the company
recognition program to receive monetary or non-monetary recognition
awards. Other incentives may be available based on position level
and/or job specifics.About BAE Systems, Inc.BAE Systems, Inc. is
the U.S. subsidiary of BAE Systems plc, an international defense,
aerospace and security company which delivers a full range of
products and services for air, land and naval forces, as well as
advanced electronics, security, information technology solutions
and customer support services. Improving the future and protecting
lives is an ambitious mission, but it's what we do at BAE Systems.
Working here means using your passion and ingenuity where it counts
- defending national security with breakthrough technology,
superior products, and intelligence solutions. As you develop the
latest technology and defend national security, you will
continually hone your skills on a team-making a big impact on a
global scale. At BAE Systems, you'll find a rewarding career that
truly makes a difference.Our Commitment to Diversity, Equity, and
Inclusion:At BAE Systems, we work hard every day to nurture an
inclusive culture where employees are valued and feel like they
belong. We are conscious of the need for all employees to see
themselves reflected at every level of the company and know that in
order to unlock the full potential of our workforce, everyone must
feel confident being their best, most sincere self and be equipped
to thrive. We provide impactful professional development
experiences to our employees and invest in social impact
partnerships to uplift communities and drive purposeful change.
Here you will find significant opportunities to do meaningful work
in an environment intentionally designed to be one where you will
learn, grow and belong.BAE Systems is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, gender
expression, marital status, national origin, age, veteran status,
disability, or any other protected class.
Keywords: Disability Solutions, New England , Engineering Tools Technical Support Analyst (HYBRID), Engineering , Hudson, Northeast
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