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Sales Applications Engineer

Company: Pika Energy
Location: Westbrook
Posted on: June 21, 2018

Job Description:

Job DescriptionMaine-based Pika Energy, Inc. seeks a Sales Applications Engineer to work as a bridge between sales, engineering, and Pika’s customers. The Sales Applications Engineer will be the primary technical resource for the field, and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales team as the key technical advisor and product advocate, the Sales Applications Engineer must be able to identify and provide reliable solutions for all technical and installation issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle. This position reports directly to the Director of Sales Operations.About Pika EnergyPika Energy’s expanding line of clean energy products includes inverters, power converters, and energy storage systems which are installed across the USA. Pika’s products use an advanced 380VDC nanogrid technology to manage distributed generation, targeting the fast-growing markets for solar and batteries.Qualifications

  • BA/BS in Engineering, Technical Field, or equivalent experience in a similar solar/battery storage/power electronics/battery industry role
  • 3 - 5 years of experience in customer support, applications engineering, or related role
  • Ability to read architectural, mechanical, and electrical blueprints
  • Solid understanding of basic electrical and mechanical control systems
  • Strong communication, interpersonal, and organizational skills
  • Experience training on technical topics
  • Available for travel up to 40%Responsibilities:
    • Travel to customer sites to help with complex installations and problem-solve field issues
    • Provide technical training to partners in a variety of venues
    • Review electrical and 1-line diagrams
    • Generate appropriate electrical and 1-line diagrams for review
    • Address customer inquiries and questions by phone and/or e-mail
    • Provide consultation for complex installations
    • Recommend and consult on new feature and accessory developmentRequired Skills/Experience:
      • Customer service or sales support experience
      • Proficient in Microsoft Office
      • Extensive CRM experienceGreat-to-have:
        • Experience in Product Management including MRD/PRD etc.
        • Excellent written communications skillsPersonal characteristics:
          • Proven self-starter: takes initiative and adapts to changes, recognizes and capitalizes on opportunities
          • Positive attitude, high energy individual: identifies obstacles and tackles them to meet goals
          • Passionate advocate for clean energy and innovative technology
          • Comfortable adapting to the dynamic needs and priorities of a fast-growing company
          • Confident presentation skillsLocation:
            • Based out of Pika headquarters in Westbrook, MECompensation:This position is full-time and will be compensated competitively through salary, benefit package (including healthcare/401K/Life/Disability), and equity participation. Pika offers flexible hours and flexible paid time off. Please apply by sending a detailed cover letter and resume to careers@pika-energy.com.

              Keywords: Pika Energy, New England, Sales Applications Engineer, Engineering, Westbrook, Northeast

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