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Assistant Branch Manager - FLOAT

Company: Thomaston Savings Bank
Location: Thomaston
Posted on: June 26, 2022

Job Description:

Responsible for assisting the branch manager in the overall management of the branch. Functions as branch manager during absences as required and provides the highest level of service and responsiveness to customers. Assures compliance with regulatory requirements and organizational mission, values, polices, and standards.Participates in cross-training personnel, keeps abreast of internal policy, procedures, system changes, and keeps staff informed. May join in interviews for open positions and make recommendations to the branch manager. Is actively involved and contributes input related to employee performance reviews. Works in conjunction with branch manager or independently as needed to address employee performance issues. Assists in training, directing, and monitoring staff performance, to assure staff are well trained in all phases of their respective duties. Coordinates staffing schedules, responsible for in-branch training and on-boarding of newly hired staff, provides ongoing coaching and guidance. Exercises direct supervision over assigned staff, ensures performance standards are met, compliance with company policies and procedures and completion of all daily branch operations.Opens and closes all types of new accounts and related products. Assists with a wide variety of customer services, including consumer loan origination, serves as a safe deposit box attendant, performs notary public services, and processes outgoing wire transfers. Conducts maintenance, assists customers with requests, complaints, troubleshoots and resolves internal and external inquires, and resolves matters to customer's satisfaction promptly. Performs branch opening and closing duties. Oversees/or completes daily branch balancing, vault transactions, vault reconcilement, coordination of cash shipment and deliveries, ATM balancing and replenishment. Functions as a teller as needed.TSB is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by law. Any applicant who needs reasonable accommodation in the application or employment process should notify the Human Resources Representative. PI183246350

Keywords: Thomaston Savings Bank, New England , Assistant Branch Manager - FLOAT, Executive , Thomaston, Northeast

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