Branch Manager, Fair Haven, New Haven, CT
Company: Santander Holdings USA Inc
Location: Derby
Posted on: June 25, 2022
Job Description:
Branch Manager, Fair Haven, New Haven, CTNew Haven, United
States of AmericaWHAT YOU WILL BE DOINGSantander is one of the
largest banks in the world, and one of the top banks in the United
States based on deposits. With a principal presence in the
northeast U.S., Santanders retail division serves nearly 2 million
customers and more than 5% of small businesses in the US.The
Manager, Branch Manager is responsible for the administration of
sales, service, operational efficiency, risk applications, internal
control and HR management activities to meet bank objectives for
the branch. Incumbents develop a culture within the branch in which
quality and continuous improvement on all performance
accountabilities are understood and utilized by all team members.
Ensures the team is focused on the acquisition of new business and
personal relationships and the retention and expansion of existing
relationships.Responsibilities
- Delivers exceptional customer service and coaches/motivates
team to deepen existing customer relationships and acquire new
customers.
- Implements strategies to reduce overhead, and is responsible
for managing branch P & L.
- Directs the development, implementation and use of productive
sales strategies and techniques, generating additional bank
business through any mean or channel provided by the Company.
- Focuses on increasing Bank products and services, sales and
number of clients, by executing customized strategies related to
people and client management.
- Coaches and motivates branch team members.
- Participates in branch functions and community activities to
promote the organization's image and growth, ensuring that the
Company maintains a strong local presence.
- Manages performance of all branch staff. Responsible for the
hiring, retention, motivation, and success of branch colleagues
across all job families within the branch.Qualifications
- Bachelor's Degree in Business Management or equivalent field,
or equivalent work experience
- 3-5 years of experience
- Consultative, team-oriented sales personality with outstanding
personal customer skills
- Demonstrates the ability to generate sales excitement and acts
as a coach and mentor to the staff
- Proficient in Microsoft Word and Excel with ability to operate
a variety of office equipment
- Excellent verbal and written communication skills
- Sound risk decision making skills and strong operational
proficiency
- Meets compliance and audit requirements
- Demonstrated supervisory abilities to provide constructive and
positive feedback and manage performance
- Establishes and maintains effective working relationships
- Ability to manage, supervise, instruct and coach
- Ability to meet deadlines
- Ability to make independent decisions and utilize sound
judgment
- Advanced knowledge of all Retail and Small business products
and services and fluency in business acumen and in SME credit
- Highly motivated and competitive with proven leadership quality
and very goal driven
- Understands all appropriate policies and procedures and process
that impact work activitiesEmployees desiring consideration should
complete an online application, utilizing the appropriate process
as subscribed by the posting entity. Employees should provide all
pertinent information to support their candidacy. To be considered
eligible for internal posting, Santander employees must meet all
eligibility requirements.
- Meet the qualifications posted for the positions they are
applying for
- Apply online through the Companys internal careers site for job
posting
- Complete 12 months of continuous service within your current
position and be in good standing (rating of Achieved or better, not
been placed on a performance improvement plan)Please click here to
see the full policy: At Santander, we value and respect differences
in our workforce and strive to increase the diversity of our teams.
We actively encourage everyone to apply. English
Primary Location:New Haven, Connecticut, United States of
America
Other Locations:Connecticut-New Haven
Organization:Santander Bank N.A.Required
Keywords: Santander Holdings USA Inc, New England , Branch Manager, Fair Haven, New Haven, CT, Executive , Derby, Northeast
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