Retail Supervisor/Manager
Company: Stratton Mountain Resort
Location: Lebanon
Posted on: August 8, 2022
Job Description:
Please note, this position is located at Stratton Mountain
Resort in Stratton Mountain, VT
COMPANY OVERVIEW At Stratton, we are a team of people who work
extremely hard and take our jobs very seriously, without forgetting
how to laugh and have fun. - We choose people that display the
talent and attitude that exemplify the high level of service our
guests expect and deserve. Our vision is to be A BOLD MOUNTAIN
COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. - BESIDES GETTING
PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
-Stratton's team members are rewarded with job experience,
opportunities for career advancement and some great lifestyle perks
for our seasonal team members including: -
- Stratton season pass for all employees
- Free or discounted (depending on classification) season pass
for dependents - this includes spouse & children under 26 years
old
- Alterra Mountain Company Employee Pass - free lift access &
discounts at all Alterra owned resorts - dependents too!
- Unlimited introduction letters for 50% off day tickets at IKON
partner resorts
- Discounted golf and fitness center memberships
- Elevated retail discounts
- Food & Beverage discounts
- 12 - $25 lift tickets for your friend & family guests
- Onsite medical clinic
- 401(k) with company match
- Generous vacation/sick plan Essential Job Functions
- Hire staff & insure that they have all the right tools to do
their jobs on a weekly/daily basis.
- Communicate clearly with staff and other members of the Retail
Team.
- Hold weekly staff meetings. Continually strive to improve
employee training. -
- Guide and discipline with empathy & fairness. Perform staff
evaluation within given time frames.
- Uphold Stratton's company values, goals and objectives.
- Be accountable for all security issues involving cash handling,
theft, liability & premises.
- Instill good safety practices in staff.
- Work with Group Manager in preparing operating & capital
budgets, including labor and in completing monthly variance
reports.
- Responsible for retail inventory, counts, reconciliation, store
transfers, theft procedures, and warranty returns and all related
paper work.
- Review product mix, OTB and stock levels with the Head Buyer on
a regular basis. Assist with buying as directed by Head Buyer.
- Develop merchandising plan with buyer & Group manager. Maintain
the merchandising plan for the entire store on a regular
basis.
- Develop staff/customer focus group on products. Canvas
customers/gather customer opinions on the current products and what
they would like to have access to purchase.
- Continue to build and maintain the image of Stratton Retail
with fellow employees and resort guests.
- Participate in all retail/rental & corporate training
programs.
- Develop relationships with our valued guests.
- Strengthen and maintain a strong working relationship with the
staff & vendor customer service.
- Continually exceed our guest expectations and create memories
for guests & employees, not only in retail but also as a
resort.
- And any other duties that maybe deemed appropriate that you are
required to do to enhance the business in the work place.
- Maintain a clean and inviting retail location. Experience and
Education Requirements
- Must have High School Diploma or equivalent
- Previous retail experience, leadership experience preferred
Qualifications, Knowledge, Skill and Ability Requirements
- Must be at least 18 years old
- Capable of working & excelling in a challenging & competitive
environment
- Computer literate
- Strong communication and organizational skills, detail
oriented
- Strong people skills, a team player
- Creative, outgoing, and engaged
- Passion for the outdoors, fashion & functionality
- Creating an atmosphere that fits the location PHYSICAL DEMANDS
AND WORKING CONDITIONS - This position may be required to work
evenings, weekends and holidays.
- Most work tasks are performed indoors- temperature is moderate
and controlled by environmental systems.
- Must be able to stand and exert well-paced mobility for up to
an average shift of 8 hours.
- Must be able to lift up to 50 on a regular and continuing
basis. Must be able to push and pull carts and equipment weighing
up to 250 lbs. on a regular and continuing basis.
- Must be able to exert well-paced ability in limited space and
to reach different floors of the building on a timely basis.
- Must be able to bend, stoop, squat and stretch to fulfill
cleaning tasks.
- Requires grasping, writing, standing, sitting, walking,
repetitive motions, bending, climbing, listening and hearing
ability and visual acuity.
- Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual
functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary
equipment and products.
- Able to wear personal protective equipment including but not
limited to non-slip shoes, protective eye wear, and protective
gloves. To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily- reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions An Equal
Opportunity Employer
Keywords: Stratton Mountain Resort, New England , Retail Supervisor/Manager, Executive , Lebanon, Northeast
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