Assistant General Manager
Posted on: November 26, 2022
Are you looking for a great gig where the work is actually fun?
Do you want to work somewhere you can get real job experience and
make a difference? Check out Goldfish Swim School! We're a rapidly
growing, award winning franchise that is not your typical
company!We change lives. We help children reach their goals. We
wear flip flops. We work in a 90-degree pool. We love our employees
and reward hard work with shout awards, gift cards and fun social
events! We offer paid training and flexible shifts that are perfect
for students or folks who want to grab extra hours without working
late nights. Even better? Due to the rapid growth of our school,
advancement opportunities exist for the right
- Leadership roles
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
- Future references/referralsRequirements:
- Ability to work with children
- Excellent interpersonal communication and organizational
- Must pass background examinations (included with training)Job
Title: Assistant General ManagerReports to: General ManagerFLSA
Status: ExemptSummary: Oversees the quality and success of Goldfish
Swim School daily operations including staffing, pool operations,
cash management, customer service, retail and vending department,
private party operations and workplace employee activities.Duties
- Directs and controls the daily operations to ensure the school
is running according to GSS standard operating procedures.
- Assists General Manager and department managers with
fulfillment the daily tasks.
- Manages the staff of GSS to ensure high productivity, excellent
performance and positive employee satisfaction.
- Trains and oversees aquatics department to provide superior
swim instruction to the students of GSS. Interacts with Deck
Supervisors and Golden Teachers on issues related to class
scheduling, student progress, customer service and employee
performance and training.
- Provides sales and marketing training to all qualified sales
- Provides direction in the retail and vending departments to
ensure a proper mix of products and pricing is achieved.
- Trains and oversees private party staff to ensure that the GSS
standard operating procedures are being maintained.
- Gains knowledge and experience in the Links software to achieve
a high level of competence in bookings, class scheduling, reporting
and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool
operations necessary to maintain a safe and sanitary swim
- Initiates and oversees workplace employee activities ("Fun"
Department) with the goal of achieving improved employee
- Directs and oversees the implementation of the Emergency Action
Plan and all safety procedures that pertain to the GSS facility and
trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date
professionally on the aquatics and management field.
- Fulfills other duties and responsibilities as assigned by the
Employer.Education/Experience: High school diploma or GED is
required. Bachelor's degree or higher preferred. Experience as a
certified lifeguard, youth sports instructor/coach, camp counselor
and/or childcare provider required. Two or more years management
experience preferred. Two or more years as a swimming instructor
preferred.Certificates and Licenses: Lifeguard, CPR/AED and first
Aid certification required. Shallow water attendant highly
recommended. Work Environment: While performing this job, the
employee is regularly exposed to heat and humidity. Noise level is
usually moderate. Tropical Vibes & Impacting Lives!You feel it the
moment you walk in. There's more than vibrant colors, a tropical
theme and happy children. There's something different, something
extraordinary. Something truly GOLDEN. It's passionNot just a
passion for kids or a passion for swimming...it's a special passion
for changing - even saving - lives, by being a part of kids
learning to swim.When you work at Goldfish, you're not just an
employee. You're a part of something bigger. You're making an
impact; a splash in the lives of the children in your community.
You're an integral part of a team, working together to move forward
a mission. You're also making waves in your future, learning life
lessons in and out of the pool through mentorship, leadership and
passion. At Goldfish, it's more than a job - it's an endless pool
of possibilities, opportunities and life-changing moments!Making
Waves with Passion, Purpose & Core Values!At Goldfish, our core
values are at the heart of everything we do, and behind every
decision that we make. To us, these values are more than just words
- they're embraced with purpose in our everyday lives, and what
allows us to make a splash in our community, and in the lives of
our members and our team!We go above and beyond with every detail
to create a GOLDEN Experience!We believe in nurturing a culture
that provides WOW! Customer ServiceWe do the right things, make the
right decisions and treat people with Integrity --- Compassion ---
TrustWe meet and exceed expectations so you see Extraordinary
ResultsWe make a big deal about life's accomplishments by
remembering to Celebrate!Each Goldfish Swim School is an
independently owned and operated franchise. The respective
Franchisee is the employer at each Goldfish Swim School location.
Each franchisee can set their own wages, benefit programs and terms
and conditions of employment, which may vary at each Goldfish Swim
Keywords: Goldfish, New England , Assistant General Manager, Executive , Norwalk, Northeast
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