Senior Account Manager

Company: Momentum Manufacturing Group North LLC
Location: Amherst
Posted on: November 26, 2022

Job Description:

Momentum Manufacturing Group is a leading manufacturing partner to OEMs and product manufacturers across a variety of markets. With a skilled workforce of over 800, 11 manufacturing facilities across the Northeast, 750,000 sq. ft. of manufacturing space, and a full suite of in-house metal manufacturing and value-added capabilities, we are an integral and trust supply chain partner to many. But we didn't get here over night.MMG values each team member and understands each person plays a critical part in our on-going success. We offer medical, dental, vision, employer paid Short Term Disability, employer paid life insurance, Paid Time Off, Holidays, 401k with a match after one year of employment. Monthly birthday celebrations, lunches, picnics, raffle prizes and we are always looking to do more to show our appreciation. Job Summary: The primary purpose of this position is to drive revenue growth in a defined business by establishing and maintaining effective customer relationships with major accounts. Additionally, this position will maintain and build up an existing group of accounts through ongoing account management and customer service. Duties and Responsibilities:

• Maintaining strong relationships with current customers and manage accounts for long term success.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Building a strong internal network to support pricing and lead times for purchase orders.
• Supervise progress and performance and take action to resolve operational problems.
• Work directly with engineering, production and quality assurance to determine sales, production and on time delivery goals.
• Conduct and attend sales, production and management meetings.
• Generate new business using existing and potential customer networks.
• Organize and communicate the details of customer orders with customer service team.
• Collaborate with internal quoting team and customers on quote requests.
• Strategically align with senior management on organizational goals. Minimum Education, Experience, and/or Skills Required:
  • Background in manufacturing is required - machine shop and/or metal fabrication experience is highly desirable.
  • Bachelor's Degree preferred, but not required with appropriate experience.
  • 5+ years' experience in account management preferably in the metal manufacturing industry.
  • Self-motivated and comfortable working independently.
  • Excellent interpersonal and communication skills.
  • Strong motivation and results-oriented attitude.
  • Appropriate personality for senior operational management.
  • Ability to learn and apply new concepts.
    • Ability to interact professionally with all levels of internal and external employees/customers. Momentum offers competitive wages and full benefits which include: Medical, Dental, Vision, employer paid short term disability, 401k match, CTO and more. Momentum is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. PI196114912

Keywords: Momentum Manufacturing Group North LLC, New England , Senior Account Manager, Executive , Amherst, Northeast