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Director, Strategic Business Operations

Company: Finalsite
Location: Glastonbury
Posted on: January 27, 2023

Job Description:

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The companys people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit

Finalsites mission is to help schools prepare students to be successful and make the world a better place.

Finalsite will transform the way school communities engage with their schools.


As our team has grown, the challenges related to our scale-up have grown, too. Were looking for a Director of Strategic Business Operations (BizOps) to help us proactively address a diverse array of cross-functional business challenges. When issues arise within functions, theres always a competent leader to handle them; but when those issues arise between those functions, its Biz Ops who can swoop in and help. Theres a broad spectrum of unique and interesting business challenges to solve.

Successful individuals may be called to take on specific business challenges permanently, making this team an ideal place to gain both executive and operational experience in a growth stage business.


100% Remote - Anywhere within the US.


Lead program management for complex, highly-visible, cross-functional business initiatives

Partner with Chief Strategy Officer and CEO to drive efficiency and productivity of the company, streamlining business initiatives, managing programs and communicating cross-functional objectives

Identify hotspots in the business that require improvement and proactively investigate, strategize, and implement solutions with those business leaders

Collaborate with senior leadership across all business functions to develop quarterly objectives aligned to the company strategy

Document and track objectives and key results to provide accountability and transparency on the success of our initiatives

Develop a strategic understanding of the business to connect the dots between internal teams to efficiently execute on commitments and deliverables

Identify opportunities and build plans to make our processes, collaboration, and analysis more efficient and effective

Partner with our finance and revenue ops organizations to standardize and distribute the key operating metrics for the business

Provide frequent and transparent updates, manage expectations, and keep all stakeholders informed of the progress of all projects and programs.

Some projects you could work on:
M&A integration

Develop business and project plans for initiatives that cut across the organization, including improvements to internal operations and product launches


Bachelors degree

8+ years of experience at a technology company; experience in Business Operations, Program Management, Product Management or corporate development; management consulting experience

Deep understanding of SaaS business with demonstrated experience and passion working for a growth stage software company

Operational excellence: You will be instrumental in maintaining operational excellence through strategy development and process excellence to improve team performance. You have a bias for action, roll-up-the-sleeves approach with strong executive presence and analytical rigor.

Strategic: You are highly organized and detail-oriented, able to handle multiple deadlines, projects, and stakeholders. You can define how a project may benefit a companys efficiency and strategic plan and help execute it.

Interpersonal Communications Skills: You can convey complex ideas concisely and actionable manner to internal and external audiences. You can influence via your ability to pull together compelling, data-driven narratives.

Collaborative: You have a deep understanding of how to build collaborative relationships with others, including our customers, the Executive Team, investors, and partners, among others. You possess high emotional intelligence and comfort in engaging with team members and business leaders.

Flexible: You can thrive in a dynamic environment and feel comfortable with ambiguity. You can work with evolving systems and structures, demonstrating the flexibility to adapt to changing settings while managing multiple projects and competing priorities.

Personable: As an ambassador of Finalsite, you embody the company's spirit internally and externally.

Link to All Staff Competencies and Mental and Physical Requirements


Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States, are required to obtain (and retain) employment with Finalsite.


Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation.

Keywords: Finalsite, New England , Director, Strategic Business Operations, Executive , Glastonbury, Northeast

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