Environmental Services Department Manager
Company: Healthcare Services Group, Inc.
Location: Westbrook
Posted on: March 20, 2023
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Job Description:
Job Description:
Job Description Environmental Services Department
ManagerUS-ME-WESTBROOKRequisition ID: 2023-500190Shift: 1st
Shift/Day ShiftOverviewWho We AreHealthcare Services Group (HCSG)
is an experienced partner managing housekeeping, laundry, dining,
and nutritional services within the healthcare market. For over 45
years, we have provided essential services to thousands of
healthcare communities across the country. As one of America's Most
Trustworthy Companies, we have been recognized for treating our
customers and employees fairly and pursuing excellence via an
ever-evolving and expanding focus on training and the development
of team members at every level.Our Company Purpose & ValuesOur
Purpose is Fostering Fulfillment In Communities.Our Values,
Integrity, Collaboration, Empowerment, Passion & Perseverance (aka
Grit) influence our decisions and the actions that follow in and
out of the workplace.Who You AreYou are driven, ambitious, have a
personal calling for serving people, and desire to positively
impact your community. You enjoy collaborating with others, aren't
afraid to roll up your sleeves, and go beyond to get the job done.
You have a passion and desire to deliver the highest customer and
resident experience every day.What We OfferHCSG offers a
comprehensive array of benefits to support our associates and their
family's health and well-being. Our goal is to promote welfare and
health and enhance our associates' and their families' overall
quality of life.Benefits - FREE Telemedicine and Prescription
Discount Program along with an array of medical, dental, vision,
and other supplemental health plans. *Availability based on state.
Training - We take the development and education of our associates
very seriously. Our promotions-from-within philosophy opens the
door to a stimulating and robust career with HCSG!Employee
Assistance Programs - FREE access for employees and their families
for health, financial, and family services to support our
employees' welfare and mental and physical health. Employee
Recognition Programs - We strive to recognize employees who live
out our Company Purpose and are committed to #GoingBeyond for our
Client, Resident, and Employee Communities!Going Beyond Assistance
Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a
charitable employer-sponsored disaster relief organization to
provide emergency, hardship, and disaster assistance, to HCSG
employees and their dependents or family members.Paid - Holidays
and Vacation for eligible employees.Employee Stock Purchase Plan -
Investment opportunity available to all eligible employees after
two years of service.Nationwide Opportunities - Transfers are
available Nationwide - great for active Military and Family!Keeping
You SafeThe safety and health of our employees and that of the
resident communities that we serve are our Company's most
significant priority. Personal Protective Equipment - All employees
will be provided and required to wear appropriate PPE for all
functions. COVID-19 Vaccination - Employees will be required to
comply with all policies, as required by State, Local, and/or our
Customers.Why HCSGAt HCSG, you will find an environment that is
fulfilling, collaborative, committed, stimulating, and structured
to help you succeed in serving our communities. We offer engaging
opportunities for every phase of your career. HCSG is committed to
providing growth and leadership opportunities to see you
succeed!Position SummaryDepartment Manager - Manage and supervise
the housekeeping, laundry, and floor care staff; at a single site
according to policies and procedures and federal/state
requirements. Responsible for performing and leading teams to
complete light housekeeper, heavy housekeeper, and laundry aide
duties on varying shifts. Training & Development - Leads staff
training, quality control, and in-servicing. Coordinates and
ensures the satisfactory and timely completion of project and
program work done in the building on varying shifts. Tour the
building several times per day to assess work quality using QCIs
for documentation purposes.Reporting - Maintain income and
expenditures, supplies, personnel, and equipment records.
Communication - Acts as liaison between building occupants or
administrators and HCSG staff. Communicates effectively with all
directives from managers, building occupants, and administrators to
HCSG staff.Safety - Utilize protective gear in all appropriate
functions. Responsible for assisting in the training of safe and
proper mixing and use of cleaning solutions while adhering to all
safety precautions. Reporting equipment/cleaning product needs and
or malfunctions to supervisor in a timely fashion. Ensure the
established standards, safety, and quality guidelines are met.
Follow infection control and universal precautions policies and
procedures to ensure that a sanitary environment is achieved at all
times. Follow proper reporting, isolation, and handwashing
procedures/techniques. Assist in implementing training, quality
control procedures, and in-servicing of housekeeping staff.
Punctuality - Consistent attendance and punctual arrival. Timely
completion of assigned cleaning area according to schedule. Respond
to the paging system in a timely and appropriate manner.Customer
Experience - Positively represents HCSG by following instructions,
being courteous, and cooperative with supervisors, co-workers, and
client staff.Resident Experience - Positive, pleasant, and tactful
interactions with residents, staff, and facility
guests.QualificationsDemonstrate a positive attitude with the
ability to follow oral and written instructions, and perform
routine, repetitive tasks daily.After completing all appropriate
training, utilize leadership skills to accomplish all
responsibilities without supervision and do so without injury to
oneself or other individuals.A high school diploma or equivalent is
preferred.Two years' experience in Environmental Services in a
healthcare environment and personnel supervision is desired.Must be
able to speak, read and write English to communicate effectively
with others.Must be able to be at work as scheduled and on
time.Compliance with COVID-19 Vaccination Policies, as required by
State, Local, and/or Customers.Must be able to lift/carry a maximum
of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend
and walk for extended periods. Must be able to perform routine,
repetitive tasks continuously.Must be able to work around food and
cleaning products.Must live in the service area.HCSG is proud to be
an equal opportunity employer committed to all employees and
applicants regardless of race, color, religion, sex, national
origin, age, disability, genetics, ethnicity, pregnancy status,
gender identity, sexual orientation, marital status, political
opinions, or affiliations, veteran status, or other legally
protected classes. HCSG also complies with applicable state and
local laws and federal law requirements that govern
nondiscrimination in every location where we operate. HCSG is
committed to fostering and supporting a vibrant company culture
that encourages employees to bring their authentic and best selves
to serve our resident and client communities. We believe all
employees, regardless of position, age, race, religion, beliefs,
socioeconomic background, or gender, should work in an environment
where they are safe, respected, and treated fairly, with their
viewpoints, thoughts, and ideas encouraged and embraced.
PI207134405
Keywords: Healthcare Services Group, Inc., New England , Environmental Services Department Manager, Executive , Westbrook, Northeast
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