Director, Fraud Detection
Company: Fidelity Investments
Location: Merrimack
Posted on: February 4, 2025
Job Description:
Job Description:Job Description:The RoleFidelity's Financial
Intelligence Unit (FIU) is seeking a motivated Director to join our
team in our fight against customer fraud actors. The Director,
Fraud Detection will participate in daily operations involving the
creation of enhanced detection, prevention, and technical
investigation of fraud events involving our clients.The TeamFIU
strives to protect Fidelity businesses, clients, customers, and
reputation by providing fraud management services, optimally
balancing risk and customer experience. The Fraud Detection
organization partners closely across all lines of business and
global security, including Fraud Surveillance, Fraud Capabilities,
Fraud Investigations and Legal, Compliance and Enterprise Cyber
Security to develop enhanced fraud detection
capabilities.ResponsibilitiesAs squad lead you will lead the
development of fraud detection capabilities through collaboration
with the fraud prevention team, Fidelity business units, and fraud
surveillance and investigations team leaders. Your responsibilities
include:
- Defining and maintaining the product management lifecycle.
- Influencing broader strategic decisions for products.
- Supervising all stages of product creation, including design
and development. Ensuring the product roadmap aligns with the
overall Prevention and Detection Product Area vision and
goals.
- Collaborating with customer experience owners and business
technology teams to understand and anticipate their needs and
translate them into product requirements.
- Enabling delivery of product value with quality and
standards.
- Producing product performance metrics and using them to
identify improvement opportunities. Preparing business
presentations to demonstrate results and alignment to expected
outcomes. Building daily/weekly/monthly reports.
- Staying informed about new technologies and product features
and how they can be used to our advantage.
- Aligning closely with customer facing businesses on new product
development and partnering to drive development of proactive
detection capabilities.The Expertise and Skills You Bring
- Bachelor's degree in technology-related field preferred
- Minimum of 8 years' experience in technical analysis related to
financial fraud and/or information security.
- Experience building machine learning models to evaluate
financial transactions and customer online behaviors.
- Experience building or querying, working with relational
databases or big data environments leveraging
languages/technologies such as SQL, R, Python, Hadoop, or SAS
- Experience developing interactive dashboards and reports using
visualization tools such as Tableau.
- Familiarity with cyber fraud, technical threats, technology
risk, and privacy.
- Strong analytical and problem-solving skills, while using the
skills, and knowledge to accomplish tasks.
- Possess the ability multi-task across a variety of
responsibilities in a constantly evolving environment.
- Ability to perform correlation and analysis of logs from
disparate internal systems to identify potentially fraudulent
events.
- Ability to collate data from multiple digital fraud and
security tools for deeper threat insights using advanced
analytics.
- Lead the development of new fraud detection rules, or
modification of existing rules, in a fast paced and constantly
evolving cyber threat landscape.
- Identify fraud trends, red flags and recommend preventive
measures to management and business units.
- Developing new solutions and tools that risk professionals will
use to proactively identify risk across the firm.
- Strong focus on execution and identifying, communicating, and
removing impediments to progress.At Fidelity, our goal is for most
people to work flexibly in a way that balances both personal and
business needs with time onsite and offsite through what we're
calling "Dynamic Working". Most associates will have a hybrid
schedule with a requirement to work onsite at a Fidelity work
location for at least one week, all business days, every four
weeks. These requirements are subject to
change.Certifications:Company Overview Fidelity Investments is a
privately held company with a mission to strengthen the financial
well-being of our clients. We help people invest and plan for their
future. We assist companies and non-profit organizations in
delivering benefits to their employees. And we provide institutions
and independent advisors with investment and technology solutions
to help invest their own clients' money. Join Us At Fidelity,
you'll find endless opportunities to build a meaningful career that
positively impacts peoples' lives, including yours. You can take
advantage of flexible benefits that support you through every stage
of your career, empowering you to thrive at work and at home.
Honored with a , we have been recognized by our employees as a top
10 Best Place to Work in 2024. And you don't need a finance
background to succeed at Fidelity-we offer a range of opportunities
for learning so you can build the career you've always imagined.
blends the best of both onsite and offsite work experiences. Having
the majority of our associates work onsite is important for our
business strategy and our culture. We also value the benefits that
working offsite offers associates. Most roles listed as Hybrid will
require associates to work onsite all business days of every other
week in a Fidelity office. This does not apply to roles listed as
Remote or Onsite. At Fidelity, we value honesty, integrity, and the
safety of our associates and customers within a heavily regulated
industry. Certain roles may require candidates to go through a
preliminary credit check during the screening process. Candidates
who are presented with a Fidelity offer will need to go through a
background investigation, , and may be asked to provide additional
documentation as requested. This investigation includes but is not
limited to a criminal, civil litigations and regulatory review,
employment, education, and credit review (role dependent). These
investigations will account for 7 years or more of history,
depending on the role. Where permitted by federal or state law,
Fidelity will also conduct a pre-employment drug screen, which will
review for the following substances: Amphetamines, THC (marijuana),
cocaine, opiates, phencyclidine. We invite you to Find Your
Fidelity at . Fidelity Investments is an equal opportunity
employer. We believe that the most effective way to attract,
develop and retain a diverse workforce is to build an enduring
culture of inclusion and belonging.Fidelity will reasonably
accommodate applicants with disabilities who need adjustments to
participate in the application or interview process. To initiate a
request for an accommodation, contact the HR Accommodation Team by
sending an email to .
We welcome those with experience in jobs such as Scientist,
Researcher, and Research Assistant and others in the Science and
Biology to apply.
Keywords: Fidelity Investments, New England , Director, Fraud Detection, Executive , Merrimack, Northeast
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