Patient Access Manager - Bangor, ME
Company: Optum
Location: Bangor
Posted on: May 20, 2025
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Job Description:
Opportunities at Northern Light Health, in strategic partnership
with Optum. Whether you are looking for a role in a clinical
setting or supporting those who provide care, we have opportunities
for you to make a difference in the lives of those we serve. As a
statewide health care system in Maine, we work to personalize and
streamline health care for our communities. If the place for you is
at a large medical center, a rural community practice or home care,
you will find it here. Join our compassionate culture, enjoy
meaningful benefits, and discover the meaning behind: -Caring.
Connecting. Growing together.
The Patient Access Manager role serves to improve the overall
effectiveness of Revenue Cycle Patient Access policies, practices,
and technology platforms for a hospital and clinic.
Primary Responsibilities:
To serve as an internal subject matter expert and oversee all
aspects of daily operations including supervising the activities of
the on-site registration team(s), assist with the development of
policies, procedures, and processes, and coordinate with integrated
departments to ensure patient safety and patient satisfaction.
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The Patient Access Manager will provide direction and leadership
for the Registration areas such as information desk, registration
stations, emergency department, walk-in care locations,
switchboard, and/or other staffed access points. -
The Patient Access Manager will support, track, manage, and
champion Revenue Cycle Patient Access initiatives with emphasis on
registration functions and downstream impact, sharing results with
key stakeholders. -
This role will serve as a leading resource in the areas of process
improvement, organizational development, change management,
performance monitoring, and other analytics. -
This position will facilitate projects and will apply influential
techniques to lead teams toward best practice solutions. -
Solid communication and leadership skills are required.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
5+ years of relevant experience in a patient access hospital
setting or revenue cycle management experience
5+ years of progressive management level experience in a healthcare
organization
3+ years of experience with revenue cycle operations, specific to
scheduling functionality, approaches, workflows, and benchmark
goals
3+ years of experience developing, creating and delivering
presentations to all levels of the organization
Intermediate Microsoft software knowledge
Be willing to work onsite at a facility in Bangor, ME
Preferred Qualification:
Experience with Cerner software, data and business information
The salary range for this role is $71,600 to $140,600 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: Unitedhealth Group is an
Equal Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. - -
Unitedhealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment. -
Keywords: Optum, New England , Patient Access Manager - Bangor, ME, Executive , Bangor, Northeast
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