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Records Specialist-Medical Records

Company: Wheeler Clinic
Location: Plainville
Posted on: May 29, 2023

Job Description:

Records Specialist-Medical Records
Plainville, CT 06062, USA Req #1138
Thursday, May 11, 2023
Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.
The Medical Records Specialist responds to all medical records requests including subpoenas, patient/client record requests, and third-party record requests in accordance with all applicable state and federal privacy laws and regulations and established protocols. Performs all duties associated with the management of electronic and paper-based multidisciplinary medical records (e.g., behavioral health, primary care, and dental records). Performs document scanning, categorization and directing of scanned reports to ordering provider/care team and data entry. Ensures all records security and retention requirements are met including record archiving and retrieval. Delivers professional internal and external customer service including answering phones and emails and advising on release of information requirements and procedures. Responds to subpoenas, including record preparation, coordination with attorneys, courts, and subpoenaed staff, and delivers and authenticates records at court as needed. Able to work in a fast-paced environment, interact with patients/clients, caregivers, medical personnel, state agencies, and legal offices. Able to utilize reports and technology (i.e. electronic health record or other applicable digital operating systems), prioritize multiple competing demands in an organized and efficient manner.
High School Diploma is required, Associates degree is preferred. Proficiency in reading, handling, and scanning electronic medical and/or other records or official documentation is required. Possesses working knowledge of relevant software and has experience with Microsoft Office applications. Ability to speak and read Spanish is preferred. Registered Health Information Technician (RHIT) certification or other health information certificate is preferred. Must be capable of working flexible hours and have access to reliable transportation.
Plainville, CT
Full time
Wheeler Clinic offers access to a comprehensive array of benefits, including:

  • For Good Health

  • Anthem Medical, Prescription, Dental and Vision insurance

  • Health Savings Account (HSA), with company contribution

  • Wellness Programs

  • Free annual flu shots

  • For a Secure Future

  • Company paid Life and AD&D insurance

  • For Retirement

  • 403(b) Plan, with clinic contributions for eligible employees

  • For Career Advancement

  • Education Reimbursement Program

  • Training and development opportunities

  • For Work Life Balance

  • Generous paid time off, including vacation, sick and personal leave -15 vacation days -9 company paid holidays -2 personal days -8 sick days -2 floating holidays

  • Employee Assistance Program (EAP)- Free and confidential counseling

  • Employee discounts on cell phone services

    Receives, logs, and accurately prioritizes and processes all internal and external requests for multidisciplinary medical records in a timely manner and in accordance with established policies, procedures and applicable state and federal privacy laws and regulations. Determines the appropriate documents to release which satisfy the purpose of the record request.
    Receives, logs, and accurately prioritizes and processes all subpoenas in a timely manner and in accordance with established policies, procedures and applicable state and federal privacy laws and regulations. Interacts with attorneys, legal offices and state agencies. Provides guidance to subpoenaed staff regarding the subpoena process to ensure appropriate protection of sensitive information within the health record. Delivers and authenticates records at court as needed.
    Appropriately manages and assists with accurate and timely escalation and response to external audits, inspections, and reviews by Wheeler regulators, payers and governmental bodies. Prepares, prints/scans requested documents for submission.
    Provides effective professional customer service via telephone, written, and face-to-face interactions with individuals including patients/clients, outside individuals, and Wheeler staff seeking information on accessing and/or managing medical records.Gives accurate guidance on release of information procedures and related forms.
    Understands and adheres to all state and federal confidentiality laws and regulations and ensures the confidentiality and appropriate storage and retention of all private and protected health information in accordance with such laws/regulations and Wheeler polices. Ensures patients'/clients' rights to access, release and amend their medical record met.
    Performs all duties associated with multidisciplinary medical record management, including record archiving, labeling/indexing and record retrieval, including interacting with off-site record storage vendor system. Able to work within multiple internal and external and/or legacy electronic record systems and portals.
    Performs management of efax document imaging/scanning, analysis, categorization and directing of scanned reports and documents to the appropriate ordering provider/care team. Determines need for and performs necessary data entry.
    Utilizes the electronic health record and other available technologies such as reports and spreadsheets to carry out, track, and streamline daily tasks.
    Achieves established productivity standards as set within the Central Records Unit.
    Demonstrates the ability to work as part of a team and contributes to the overall effective operation of the Central Records Unit and coordinates across Wheeler departments to support the overall mission of the organization.
    Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
    Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    Other details

    • Pay Type Hourly

    • Required Education High School

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      • Plainville, CT 06062, USA

Keywords: Wheeler Clinic, New England , Records Specialist-Medical Records, Healthcare , Plainville, Northeast

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