Registered Nurse Unit Manager
Company: Ct Hospice
Posted on: February 10, 2024
Location: Branford, CTThe RN Case Manager is a member of the
interdisciplinary team who works to meet the physical, medical,
psychosocial, emotional, and spiritual needs of hospice patients
and families facing terminal illness and bereavement. The RN Case
Manager provides coordination of care, ensures continuous
assessment of each patient's and family's needs, and implements the
interdisciplinary plan of care. In addition to providing for the
unique needs of each individual patient, the RN Case Manager will
work to provide a superior customer service experience to our
long-term care partners. This position is hands on. Must support
the Connecticut Hospices vision, mission, and operating
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Must be a member of the interdisciplinary team who will work to
meet the physical, medical, psychosocial, emotional and spiritual
needs of hospice patients and families facing terminal illness and
Provides coordination of care.
Ensures continuous assessment of each patient's and family's needs
and implements the interdisciplinary plan of care.
Must specialize in managing The Connecticut Hospices patients who
reside in skilled nursing or assisted living communities.
Must provide superior customer service for each individual patient
and their unique needs as well as our long-term care partners.
Have passion for working with elderly individuals and enjoy the
long-term care environment.
Professionally manages/coordinates the hospice plan of care.
Assesses, plans, implements, and evaluates the ongoing care needs
of patients and families and the responses to interventions in
collaboration with other disciplines.
Supervises patient care rendered by licensed practical nurses, home
health aides, and volunteers. This includes orientation, education,
and supervisory visits.
Coordinates the services provided by all disciplines and community
Appropriately identifies/utilizes resources, referrals such as PT,
OT, Home Health, Dietary, Pharmacy, Supplies, Home Medical
Equipment, and other visits/consults.
Work closely with staff of long-term care facility to ensure
coordination of care and meet the expectations of the facility.
Which includes timely communication, ensuring records are
maintained and up to date, and participation in care coordination
meetings with facility staff.
Provides education, supervision, and counseling to patient and
family regarding patient care needs. Utilizing agency education
material as appropriate.
Provides education to patients, families, caregivers, and referral
Conducts facility/staff in-servicing on topics related to hospice
care at request of Connecticut Hospice or long-term care
Completes documentation at the time of the event and at the
location of care unless otherwise directed in addition to the
written communication to facility (based on their procedures)
following each patient visit.
Participates in the on-call rotation and/or provides shifts during
non-business hours such as evenings, weekends and holidays based
upon program-identified needs.
Participates in bereavement support.
Maintains focus on the patient and family experience of care.
Appropriately handles patient/family/customer complaints with
Participates in training activities internally within Connecticut
Hospice and externally as assigned.
Participate in the agencys continuous quality improvement program
and assigned IDT meetings.
Communicates effectively and tactfully with patients, recognizing
their age, cultural diversity, needs, abilities, personal
preferences, and physical condition.
Provides nursing that demonstrates competent nursing skills.
Demonstrates competencies in all skills required for best clinical
Demonstrate ability to utilize assessment data to address physical
and psychosocial needs of patients.
Demonstrates understanding of nursing process, interpersonal
relationships, and dynamics.
Maintains positive professional demeanor.
Work as directed by Supervisor.
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
Must possess current CT RN License in good standing.
Minimum of one year experience in hospice, home care or long-term
Maintains current CT drivers license and auto insurance.
Must have excellent communication skills and speak in public.
Must pay attention to details.
Capacity to maintain accurate records and exercise discretion in
handling of confidential information.
Willingness to work a flexible schedule; including at different
sites and programs as needed.
Ability to maintain assigned work hours.
Computer literate and proficient in Microsoft Office Word and
Excel, Outlook, plus word processing and presentation software.
Ability to operate media equipment such as tablets, smartphones,
and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases a must and the
ability to learn technical skills.
Shall have essential physical skills; be able to run, squat,
stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds
(or - own body weight), push/pull against potential resistance, and
be able to implement non-physical and physical interventions and
CPR with individuals supported when needed.
Shall have adequate vision, reading, writing, and documentation
skills, and hearing to perform the essential functions of the
Must have enough endurance to perform tasks over long periods of
Will be engaged in speaking, sitting, walking, driving, listening,
and in communicating both orally and in writing while performing
his or her duties.
Must be able to listen and respond to questions and
Connecticut Hospice offers a competitive salary and benefits
Benefits (medical, dental, prescription)
Additional Insurance (life, disability)
Paid Time Off
Retirement Savings Plan
Keywords: Ct Hospice, New England , Registered Nurse Unit Manager, Healthcare , Plainville, Northeast
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