Medical Receptionist - Mansfield Center, CT [Apply Now]
Company: Optum
Location: Mansfield Center
Posted on: July 1, 2025
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Job Description:
Opportunities with ProHealth Physicians, part of the Optum
family of businesses. When you work at ProHealth Physicians, your
contributions directly sustain the health and well-being of our
community. Discover high levels of teamwork, robust medical
resources and a deep commitment to exceptional care and service.
Join a leading community-based medical group and discover the
meaning behind Caring. Connecting. Growing together. ProHealth
Physicians has an immediate opening for a friendly, patient focused
and detail oriented Medical Receptionist to join our team.
Location: 12A Ledgebrook Dr. Mansfield Center, CT 06250. Training
will be onsite in Farmington, CT for first week of orientation.
Schedule: Flexibility will be required to work between clinic
hours. Clinic is open Monday-Friday, 8 AM to 6 PM, and Saturdays
from 9 AM to 12 PM. Saturdays will be on a rotating basis and
schedule will be determined by supervisor upon hire. Primary
Responsibilities: - Schedule and triage appointment requests for
urgency according to approved protocols consistent with ProHealth’s
Appointment and Scheduling Guidelines. Consult a medical assistant
or licensed clinician for clinical decision making whenever
necessary - Answer incoming and make outgoing calls regarding
appointment requests, follow up, etc - Use call processing and
other applicable functionality in the EHR to take messages and
communicate with clinicians - Greet patients and conduct check-in
process - Monitor daily reminder call logs to reschedule
appointments as needed - Scan and index documents into the EHR;
ensure that necessary documents, lab results, etc. are available in
advance of patient visits - Close payment batch(es) at the end of
each shift, assemble and balance batch(es) according to ProHealth
cash control procedures - Maintain knowledge of current OSHA and
ProHealth policies - Assist coworkers as needed to assure smooth
office operation and delivery of excellent service through teamwork
- Perform other duties as assigned You’ll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: - High School
Diploma/GED (or higher) - 1 years of receptionist experience
Preferred Qualifications: - Bilingual in Spanish - Experience
working with an electronic health record (EPIC) - Office
Administrative/Receptionist/Clerical experience in a medical
environment - Knowledge of ICD - 10 and CPT coding - Knowledge of
medical terminology The salary range for this role is $16.00 to
$28.85 per hour based on full-time employment. Pay is based on
several factors including but not limited to local labor markets,
education, work experience, certifications, etc. UnitedHealth Group
complies with all minimum wage laws as applicable. In addition to
your salary, UnitedHealth Group offers benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you’ll find a far-reaching
choice of benefits and incentives. At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone–of every race,
gender, sexuality, age, location, and income–deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups, and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes — an enterprise priority reflected in our
mission. Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. RPO
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Keywords: Optum, New England , Medical Receptionist - Mansfield Center, CT [Apply Now], Healthcare , Mansfield Center, Northeast
