Vice President of Field Service
Company: Numotion
Location: Rocky Hill
Posted on: July 8, 2025
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Job Description:
Vice President of Field Service Location: Northeast Territory -
Covering Philadelphia PA, Hartford CT, Boston MA, Pittsburgh PA,
Cleveland OH, Columbus OH, Baltimore MD| Travel ~40% Supporting: 30
Locations, 12 Directors, 125 employees Pay Range: $155,000 to
$175,000. It is not typical for an individual to be hired at or
near the top of the pay range and compensation decisions are
dependent on the facts and circumstances of each case. The specific
compensation offered to a candidate may be influenced by a variety
of factors including skills, qualifications, experience and
location. Be a Leader in Transforming Lives. Join Numotion. At
Numotion, we empower people with disabilities to actively
participate in life through customized mobility and medical
solutions. As the nation’s leading provider of Complex
Rehabilitation Technology (CRT), we help thousands of individuals
each year live with greater independence, dignity, and purpose. Our
success is driven by a passionate team and a commitment to
diversity, equity, and inclusion. We’re searching for an
experienced, forward-thinking Vice President of Field Service to
lead and scale our service operations across a major U.S.
territory. This is a pivotal executive role responsible for driving
customer satisfaction, operational excellence, employee engagement,
and business growth. What You’ll Do As the VP of Field Service, you
will: Lead and inspire a high-performing regional service team
across multiple branch locations. Define and implement service
strategies that improve quality, efficiency, and customer
satisfaction. Oversee operational budgets, KPIs, and long-term
business objectives to ensure profitability and growth. Champion
process standardization by deploying best practices in repair and
service across your territory. Collaborate with Sales and
Operations leadership to deliver a seamless, high-quality customer
experience. Serve as a thought leader by staying informed on CRT
industry trends, funding models, and healthcare compliance
requirements. Foster a culture of inclusion, accountability, and
continuous improvement across your teams. What You Bring Required
Qualifications: Bachelor’s degree in business, healthcare, or
related field (or equivalent experience) 7 years in operations
management, with increasing leadership responsibility 5 years
leading multi-site teams in healthcare with responsibility for:
Functional & strategic aspects of multi-location operations
Management and development of teams Leadership & organizational
development Preferred Experience & Skills: Track record of
developing and coaching leaders of leaders Results oriented – has
driven consistent results over time by leading and working with
multiple levels and areas of an organization Demonstrated ability
to thrive in a matrixed environment, collaborating with cross
functional team members. Proven ability to act as a change agent
and change embracer within a rapidly changing environment. Prior
experience working in durable medical equipment industry. Previous
experience with healthcare accreditation process and business
requirements Forward thinking – identifies current trends and uses
to develop macro-level strategies and efforts to address.
Exceptional relationship building skills, enabling you to build
trust quickly and collaborate across functional levels, to get
aligned around the execution of shared goals. The ability to
develop and execute multiple priorities and approaches to meet
objectives. Excellent interpersonal, communication, and
organizational skills Proficiency in Microsoft Office Suite
Physical Work Requirements: The physical demands and work
environment characteristics described here are representative of
those that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Must be highly mobile, able to access all
areas of the premises. Ability to concentrate and remain focused
while handling multiple tasks, responsibilities and projects.
Ability to work over eight hours in a work day, and over 40 in a
work week as necessary. Ability to travel approximately 40% of the
time. Willingness to travel for 1-week increments Ability to read
and to understand and carry out written and verbal instructions.
Must be able to perform bending, twisting, stooping, and reaching,
and lifting of equipment weighing up to 40 pounds. Why Numotion?
Mission-driven culture: Make a real impact on the lives of people
with disabilities. Diverse & inclusive team: We welcome all
backgrounds, experiences, and perspectives. Career growth:
Opportunity to lead, innovate, and grow within a national industry
leader. Comprehensive benefits: Medical, dental, vision, 401(k),
life and disability insurance, and more. Numotion is an equal
opportunity employer. We strive for a workplace that reflects the
communities we serve and do not tolerate discrimination against our
employees, customers, and partners regardless of ethnicity,
disability, gender identity, sexual orientation, religion, age,
citizenship, marital or veteran status. Numotion is a drug-free
workplace. Candidates are required to pass a drug test before
beginning employment.
Keywords: Numotion, New England , Vice President of Field Service, Healthcare , Rocky Hill, Northeast