Shift Supervisor
Company: Rite Aid
Location: Plaistow
Posted on: January 15, 2021
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Job Description:
Job DescriptionEDUCATIONAL, CERTIFICATE and LICENSE REQUIREMENTS
At least one (1) year of experience in retail, food service,
restaurant or customer service industry, preferably at a supervisor
level, and/or a two (2) year college degree. EXPERIENCE, SKILL and
ABILITY REQUIREMENTS --- In accordance with state law, candidates
must satisfy minimum age requirements to sell and/or supervise the
sale of alcohol and/or tobacco products. --- Ability to pass drug
test. --- Committed to providing customer service that makes both
internal and external customers feel welcome, important, and
appreciated. --- Ability to preserve confidentiality of
information. --- Ability and willingness to move with purpose and a
strong sense of urgency. --- Ability to work weekends on a regular
basis. --- Ability to work day or evening hours. --- Accuracy and
attention to detail. --- Ability to organize and prioritize a
variety of tasks/projects. JOB DESCRIPTION The primary purpose of
this position is to provide direction and assistance in the
completion of daily merchandise and operating tasks and to perform
such other duties as assigned by the Store Manager and/or Assistant
Store Manager. The incumbent is required to perform all tasks in a
safe manner consistent with corporate policies and applicable laws.
This position does not involve, hiring, firing, or disciplining
associates or recommending any such action. Situations surrounding
these issues should be brought to the attention of the Store
Manager and/or Assistant Store Manager. The associate is
responsible for the functions below, in addition to other duties as
assigned: --- Provide superior customer service by assisting
customers with their shopping needs, handling all customer
transactions in a timely and courteous manner, and responding to
customer complaints/concerns with a sense of urgency to see to
their resolution. --- Attend to merchandising of plan-o-grams
within seasonal departments, end caps, displays and basic inline
departments as directed by the Store Manager and/or the Assistant
Store Manager. --- Control inventory by performing proper receiving
and stocking including accurate cycle counting, processing
merchandise transfers according to procedures, and reporting
inventory problems to the Store Manager and/or Assistant Store
Manager. --- Accountable for store cash and other financial assets,
reconciling cash register drawers, preparing deposits, and ordering
changes from the bank as directed by the Store Manager and/or the
Assistant Store Manager. --- Assist with the general maintenance
and appearance of the store by ensuring a safe and pleasing
environment for both customers and associates; respond to any
unexpected emergencies to ensure the protection of company assets.
--- Oversee that store inventory is regularly inspected in
accordance with the Product Freshness Review Schedule as directed
by the Store Manager and/or the Assistant Store Manager. --- Ensure
that all outdated product and product with less than 30 days until
expiration is removed from the sales floor to be processed through
the established returns process. --- Manage tasks and supervise
store associates in those limited circumstances when the Store
Manager and/or Assistant Store Manager is unavailable. Supervisory
ExperienceThis position involves managing tasks and supervising
store associates in those limited circumstances when the Store
Manager and/or Assistant Store Manager is unavailable. This
position does not involve, hiring, firing, or disciplining
associates or recommending any such action, which should be brought
to the attention of the Store Manager and/or Assistant Store
Manager. *All duties described in this document are to be performed
in keeping with the core values and service attributes consistent
with the Rite Aid brand and strategy.
Keywords: Rite Aid, New England , Shift Supervisor, Hospitality & Tourism , Plaistow, Northeast
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