Full Time retail Team Lead - Manchester Airport

Company: Hudson Group
Location: Westbrook
Posted on: January 16, 2022

Job Description:

Located at Manchester AirportGROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:
A seasonal rate of $14.00 per hour
Paid Covid Vaccine Incentive
A 50% off Hudson Food & Beverage Discount
A 20% off Hudson Employee Discount

This Retail Operations Supervisor Position Is For You, If You Would Enjoy:
Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.
Maximizing sales through the development and supervision of sales associates.
Working at Myrtle Beach International Airport

Team is counting on you as a Retail Operations Supervisor to:
Provide open flexibility to work any shift, weekdays, weekends and holidays
Work a full-time schedule- Evening Shift

Key accountabilities:
Conducts store opening/closing/ shift change procedures
Provides staff training
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping
Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager
Ensures that staff report to work on time, dressed in clean full uniform, including nametags
Ensures all sales associates are aware of daily sales targets
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
Demonstrates effective management of customer queuing
Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes
Ensures that all staff tardiness and absences are reported to management
Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk
Ensures that staff is aware of procedural changes and/or other latest memorandums
Ensures that staff are offering an up-sell/add-on sale to each customer
Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
Ensures all damaged goods are returned to the warehouse properly tagged
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

Required Qualifications:
1 or more years of retail supervisory experience
Consults and helps plan daily activities with General Manager/ Operations Manager and other Supervisors; manages the activities of staff
Provides supervision and support to store staff
Works with on-site jobbers and sales representatives
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Good time-management skills and multi-tasking abilities
Good problem-solving skills
Ability to successfully clear a FBI fingerprint based criminal history records check

Required Qualifications:
Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
Provides supervision and support to store staff
Works with on-site jobbers and sales representatives
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Good time-management skills and multi-tasking abilities
Good problem-solving skills
High School Diploma or equivalent
One or more years of retail supervisory experience

Some of our company-offered benefits for you and your family include:
Health & Well Being: Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Universal Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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Keywords: Hudson Group, New England , Full Time retail Team Lead - Manchester Airport, Hospitality & Tourism , Westbrook, Northeast