Cashier/Greeter (Hospitality Team Member)

Company: Buffalo Wild Wings
Location: South Portland
Posted on: September 25, 2022

Job Description:

Cashier/Greeter (Hospitality Team Member) If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings. Join a team that is all about sports, great food, family and friends!
We are currently seeking - Cashiers - to join our team!
Like to multi-task in a fast-paced, fun environment? Not only will you greet Guests warmly as they come in hungry and psyched about sports, you get to hear how happy they are once the awesome experience ends. Whether you're finding just the right spot for the Little League team to celebrate a win, helping Guests make a payment, or managing takeout orders for the growing number of people who become heroes by bringing B-Dubs home, you're the face of the Brand, a true ambassador for Wings, Beer, Sports. Nice.
Job responsibilities will also include, but are not limited to:
Provide warm welcome to incoming Guests while ensuring timely seating
Make genuine connections and engage Guests to ensure a personalized dining experience
Follow proper phone etiquette when answering the phones
Bus tables and deliver food to Guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area
Respond to and resolve customer complaints and concerns
Take payments and manage cash drawer
Apply menu knowledge to make knowledgeable suggestions to the Guests
Correctly enter all orders into the POS system, as well as bag and manage takeout orders
Thank Guests as they leave, soliciting feedback about the quality of their service and dining experience
Invite Guests to return to BWW in the future
What do employees think of working at Buffalo Wild Wings?
"I left a company I had been with for 11 years to join Buffalo Wild Wings, and I do not have a single regret about my decision! In every store I have worked, I could feel the excitement that everyone has for this company, from Management to Team Members to the Guests. With its focus on people, Buffalo Wild Wings will continue to have a very loyal following among their Team Members and Guests for a long time."
- Brian (Minneapolis, MN)
We offer great pay, schedules that fit your life, awesome managers, and other excellent benefits and opportunities. If you've got a flair for fun and are looking for a great team to work with, we want YOU!
Click "APPLY NOW" to submit your application online today.
Thank you for your interest in becoming a Buffalo Wild Wings team member. We are always looking for great people to join our organization and appreciate you taking the time to complete our application. -If there are currently no immediate hiring needs, we will keep your information on file for future opportunities and contact qualified applicants at that time. Again, thank you for your time
Additional Info Minimum Age 18+ years old Additional
Excellent verbal communication and interaction skills in order to serve BWW Guests, as well as the ability to create a personalized, positive and memorable dining experience through superior customer service and hospitality skills
Skills in time management and organization, with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic mathematical skills and the ability to handle money accurately
Basic knowledge of Point of Sale systems
Conflict management skills, analytical skills and a high degree of emotional intelligence in order to recognize and solve Guest issues
Ability to maintain a high degree of pace and intensity for an extended period of time including sitting, standing, lifting and bending
Must be reliable and dependable by being punctual, adhering to a schedule and covering shifts as necessary
REQUIRED : -Must be legally able to work in the US; verified by E-Verify
Preferred
Prior experience in restaurant or customer service role
Pictor Enterprises, Inc. DBA Buffalo Wild Wings

Job Industries Food & Restaurant

Keywords: Buffalo Wild Wings, New England , Cashier/Greeter (Hospitality Team Member), Hospitality & Tourism , South Portland, Northeast