Retail Team Leader - Located in Montpelier, VT, United States

Company: Hudson Group
Location: Montpelier
Posted on: January 27, 2023

Job Description:

Located in Montpelier, VT, United States

GROW With US!

For 30 years, Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson Group, striving to bring sophistication and convenience to today's travelers.

$19.50 per Hour

PURPOSE:

Our Supervisors support the General Manager to ensure that all store daily operating procedures are performed on time as required while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates.

JOB RESPONSIBILITIES:
Conducts store opening/closing/ shift change procedures.
Provides staff training.
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
Ensures that daily counts on cigarettes, phone cards, newspapers, and other items, as required, are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
Ensures staff report to work on time, dressed in clean full uniforms, including nametags.
Ensures all sales associates are aware of daily sales targets.
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
Demonstrates effective management of customer queuing
Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
Ensures that all staff tardiness and absences are reported to management.
Ensures that sales associates are assigned daily duties and never congregate near the cash desk.
Ensures staff is aware of procedural changes and/or other latest memorandums.
Ensures that staff are offering an up-sell/add-on sale to each customer.
Has in-depth knowledge of products sold and ensures replenishment and proper stock rotation on the sales floor.
Ensures all damaged goods are returned to the warehouse properly tagged.
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacing burnt light bulbs, sweeping, mopping).
Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

KNOWLEDGE, SKILL AND ABILITY:
Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
Provides supervision and support to store staff.
Works with on-site jobbers and sales representatives.
Leadership qualities, interactive, and approachable.
Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
Good problem-solving skills.

EDUCATION AND EXPERIENCE:
High School Diploma or equivalent.
One or more years of retail supervisory experience

Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we can help you find the job that is right for you. We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment!

We invite you to learn more about our ...
Competitive Salaries
Medical, Dental & Vision Insurance
Company Paid Life Insurance
Paid Vacation
Paid Sick Time
Employee Recognition Programs
Advancement and Growth Opportunities
On-going Training & Development

Qualified candidates should submit their resumes for immediate consideration.

The job that's right for you!

Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, age, disability, veteran status or other characteristics protected by law.
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Keywords: Hudson Group, New England , Retail Team Leader - Located in Montpelier, VT, United States, Hospitality & Tourism , Montpelier, Northeast