Customer Services Rep - Vermont Cannabis Control Board
Company: ATA Services Inc
Location: Montpelier
Posted on: January 27, 2023
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Job Description:
ATA Services, Inc., is working with Vermont's Cannabis Control
Board (CCB) to staff a Program Technician. A program technician's
role is to provide support and guidance to the public for the
Medical Cannabis Program. The successful candidate will provide
exceptional customer service to applicants, patients, caregivers
and staff by guiding them through the application process. This
person is dynamic and is eager to join a fasted paced office in
downtown Montpelier. This position is not suitable for telework, so
an in-person presence is necessary.Due to the sensitive nature of
our work, the successful candidate must complete an FBI Identity
History Summary and Vermont Criminal Convictions record check.
HIPAA training will also be required upon hiring. Preferred
Knowledge, Skills and Abilities:Must excel when working with the
public. Ability to provide excellent technical assistance for
applicants, patients and caregivers with routine questions. Ability
to demonstrate empathy and patience with those you interact
with.Ability to communicate effectively with customers in person,
over the phone and via email. Excellent computer skills including
MS Word, Excel and database experience.Must have the ability to be
quick thinking and responsive with a friendly demeanor.
PI202160614
Keywords: ATA Services Inc, New England , Customer Services Rep - Vermont Cannabis Control Board, Hospitality & Tourism , Montpelier, Northeast
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