Veterans Preferred - Guest Services Coordinator

Company: Hyatt
Location: Stowe
Posted on: March 21, 2023

Job Description:

Military Veterans are Encouraged to Apply. - We Still Love Hospitality!
At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slopeside at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It's fitting that we are located at the pinnacle of Vermont!
We are looking for a Guest Services Coordinator to join our team! Our ideal candidate will have excellent communication and guest service skills, work well in a fast-paced environment, and remain professional at all times. The Guest Services Coordinator is responsible for communication between Lodge guests and the Bell/Valet & Ski Valet operations. Located in the lobby, this position involves face-to-face and phone communication with our guests, managing their requests relative to their vehicle, skis, and luggage handling, and using our operating system to access guest information. The Guest Service Coordinator is crucial to ensuring customer satisfaction by offering the highest caliber of service to The Lodge at Spruce Peak guests upon arrival, departure, and throughout the length of their stay.
In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, including ski passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Settle into a long-term groove with us or explore endless career opportunities with Hyatt.
Proud diversity advocates and EOE.

Keywords: Hyatt, New England , Veterans Preferred - Guest Services Coordinator, Hospitality & Tourism , Stowe, Northeast