Retail Service Specialist

Company: AAA Northern New England
Location: South Portland
Posted on: March 20, 2023

Job Description:

Job Description:

Retail Service Specialist We are looking for someone excited to assist members with travel information, planning road trips, taking passport photos, and helping them to navigate all of the benefits AAA membership offers. You'll have the opportunity to earn base pay increases, bonuses and provided a path to career advancement within the organization. This is an exciting entry level position in our branch network for candidates to work within a supportive team environment. We will provide the training you need on our array of AAA products and services to interface with members with confidence. Our branch hours of operation are Monday through Friday 8:30AM-5:00PM and Saturday 9:00AM to 1:00PM. We are closed Sundays and most holidays. Qualifications: High School diploma or GED Successful completion of background check and drug screening Ability to navigate Windows, Outlook, Word, and the Internet Strong verbal and written communication skills Experience in customer service environment helpful Ability to exceed assigned service quality goals Remarkable benefits:--- Health coverage for medical, dental, vision--- 401(K) saving plan with company match AND Pension--- Tuition assistance--- PTO for community volunteer programs--- Wellness program--- Employee discounts AAA Northern New England is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Keywords: AAA Northern New England, New England , Retail Service Specialist, Hospitality & Tourism , South Portland, Northeast