Retail Operations Associate

Company: Dick's Sporting Goods
Location: Manchester
Posted on: May 29, 2023

Job Description:

WHAT YOU'LL DO IN THIS ROLE
ROLE RESPONSIBILITIES:
+ Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
+ Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.
+ Uphold company merchandising and presentation standards.
+ Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.
+ Fulfill the company-defined customer experience by completing all processes according to our service level standards.
+ Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
+ Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
+ Take an all-hands-on-deck approach to support the team across the store.
+ Perform other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
+ Ensures Accountability
+ Customer-Focus
+ Collaborative
+ Instills Trust
+ Decision-Quality/Decision-Making Abilities
+ Action-Oriented
WHAT WE'RE LOOKING FOR:
+ Prior retail sales, operations, maintenance, or customer-focused experience preferred
Targeted Pay Range: $14 - $21
+ Prior retail sales, operations, maintenance, or customer-focused experience preferred

Keywords: Dick's Sporting Goods, New England , Retail Operations Associate, Hospitality & Tourism , Manchester, Northeast