Customer Service Representative
Company: Employnet Inc
Location: Augusta
Posted on: May 29, 2023
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Job Description:
Responsible for assisting all customers with order entries and
any inquiries regarding the product and service. In addition,
responsible for keeping all customers satisfied and happy with the
company as their distributor and to accommodate them as best
possible. Solves customer problems and deals with a variety of
concrete variables in situations where standardization exists.
Communicates and interacts with customers, vendors and co-workers
professionally ensuring questions are answered accurately and in a
timely manner. Functions as a team member within the department and
organization, as required, and performs any duty assigned to best
serve the company.
Input customer orders and customer credits. Input invoicing
information accurately and in a timely manner. Assist customers
with orders and problems. Work directly with outside sales team
regarding customers. Provide informative and professional
assistance when working with the public, customers, vendors, and
co-workers. Perform administrative responsibilities such as
checking faxes and mail daily, writing sample requests and special
orders when necessary. Attend training and Customer Service
meetings. Answer phones and performs other related duties as
assigned.
Required Education: High School Diploma/GED or Equivalent
Experience
Required Experience: 6 - 12 Months
Customer service or related area dealing with customers.
Keywords: Employnet Inc, New England , Customer Service Representative, Hospitality & Tourism , Augusta, Northeast
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