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Merchant Customer Service Specialist I

Company: VirtualVocations
Location: Burlington
Posted on: July 9, 2024

Job Description:

A company is looking for a Merchant Customer Service Specialist I.

Key Responsibilities:

Receive and handle incoming customer calls for merchant services products
Resolve customer issues, answer inquiries, and work with various software applications
Identify and monitor clients for fraud or high-risk processing

Required Qualifications:

Associate's degree or 3 years of higher education/work experience
Minimum of 1 year of customer service/computer-related experience
Experience in technical troubleshooting and equipment assessment

Keywords: VirtualVocations, New England , Merchant Customer Service Specialist I, Hospitality & Tourism , Burlington, Northeast

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