Assistant General Manager

Company: Heidi's Brooklyn Deli
Location: South Portland
Posted on: February 14, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Paid time off Our Brand Difference We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidis Brooklyn Deli is a labor of love from our family to yours. Job Description : The Assistant General Manager is expected to support the General Manager in all aspects of store management and daily operations, including, but not limited to staff supervision, quality, service and cleanliness expectations, administrative duties, payroll support, inventory, and labor management. Assistant General Manager Salary : $56,485 per year Hours : 50 hours per week: 40 hours working in-store on average, 10 hours for administrative work on average Benefits : Monthly health insurance reimbursement of $200* 1 week paid vacation after 1 year of employment Quarterly bonus opportunities We follow the state PSL policies Job Duties : Reports to General Manager Assist the General Manager with all aspects of store operations Oversee daily store operations, including customer service, inventory management, and employee scheduling Handle customer complaints and resolve issues Manage and train store employees Order and receive inventory Complete administrative tasks, such as labor management, food cost, and general store maintenance Support Community Relations Qualifications : High school diploma or equivalent 1 year of management and/or leadership experience in food service, hospitality, or hotel management Strong customer service skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Demonstrate strong conflict-resolution skills and quality verbal and written communication skills Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations Holding a valid drivers license is required with active car insurance, as occasional driving may be necessary Be at least 18 years old- ready to lead and grow in your career *Must provide proof of active health insurance

Keywords: Heidi's Brooklyn Deli, New England , Assistant General Manager, Hospitality & Tourism , South Portland, Northeast