Telecommunications Service Technician

Company: MTS Services
Location: Londonderry
Posted on: June 26, 2022

Job Description:

Description:
Please be advised that due to our concern for the safety of our workers and request of many of our customers, any new hires will be required to prove that they have received the COVID-19 vaccine or have a valid reason not to be vaccinated prior to the first day of work. MTS Services specializes in structured cabling for information systems. We currently have opportunities to increase the size of our service group in the New Hampshire and Massachusetts areas.This position will report to the Service Manager, but will work with other Technicians and the Service Coordinator on a regular basis as well. A strong work ethic and flexible attitude is critical for success in this role, in addition to an acute ability to solve problems effectively, on-site, with little supervision. Our Service Technicians are troubleshooters, problem-solvers, and customer relations specialists, in addition to being proficient cable technicians.MTS Services offers:Starting pay between $25 to $28 per hour, based on experience2 weeks vacation your first year8 paid holidays$45 per month cell phone reimbursementFull benefits package including: Medical, Dental, and Vision401(k) after 1 year of service with up to 4% company matchCompany work vanA Service Technician will be responsible for:Category rated copper solution installationCompleting daily service order and work orders accuratelyCommunicating with customers directlyFiber Optic structured cable distribution system installationPulling cable, fire stopping, dressing cables and labeling to industry standardsTerminating, assembling and installing 8-pin modular connectors and coaxial connectors and optical fiber connectorsAccurately testing copper and fiber cables to required certification parameters utilizing appropriate test equipmentDiagnosing and correcting copper and optical fiber problemsReading blue prints to determine closet and equipment layoutsInstalling closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures.Attending training and safety meetings, and working safely at all times utilizing the necessary Personal Protection Equipment.May lead small install team at times (1-2 technicians)

Requirements:
Ideally, candidates should meet our current requirements for Dedicated Technician, Lead Technician, and Foreman level positions. This means the ability to install, terminate, and test various types of data cables, as well as exhibit the leadership traits expected of employees in those positions. In addition to those requirements, candidates for the Service Technician position must also meet the following criteria:Proof of COVID-19 vaccination status prior to first dayAbility to work independently or lead small teamsAdvanced time-management skillsTrack record of timely and accurate paperwork and administrative reportingAbove-average PC skills, Microsoft Office SuiteTrack record of reliable attendance and dependabilityAcute troubleshooting capabilitiesAbove-average communication skills, both between management and clientsResponsible decision-making skillsAbility to legally drive a company-owned vehicleFiber optic skills are preferred but not requiredAbility to lift at least 50 pounds as necessaryAbility to climb ladders, stand for extended periods, and drive for extended periodsCapable of, and comfortable with, working in confined spacesMost importantly, the successful candidate in this role must have a positive outlook, an ambitious nature, and the drive to always perform at his or her utmost ability. Service technicians represent MTS Services in transactional agreements with clients on-site. It is important to always represent MTS Services with positivity, professionalism, and trustworthiness. If this sounds like you, then please submit your resume and cover letter for review. We have a terrific group of employees here at MTS Services, and we look forward to making this opportunity a reality for someone new.ME18PI182802158

Keywords: MTS Services, New England , Telecommunications Service Technician, IT / Software / Systems , Londonderry, Northeast