Desktop Support Specialist

Company: Hallmark Global Solutions Ltd
Location: Southington
Posted on: February 27, 2026

Job Description:

Job Description Onsite Opening :: Desktop Support Engineer Location :: Southington, CT (Day one onsite) Duration :: Contract Summary Responsible for building, customizing, and maintaining secure Windows desktop images, managing Intune/Autopilot deployments, and administering endpoint configurations, policies, and updates across enterprise environments. Must?Have Skills 6–8 years’ experience in Windows desktop engineering / endpoint management Strong experience with Intune, Autopilot, and Windows image lifecycle management Expertise in building & customizing Windows images (drivers, patches, security baselines, apps) Experience with PowerShell scripting for automation Strong understanding of Azure AD Join/Hybrid Join automations Experience managing Windows Updates, feature upgrades, driver/firmware deployments Ability to validate updates in test environments and troubleshoot failures Strong knowledge of GPOs, Intune Device Configuration Profiles, Compliance Policies, and Security Baselines Experience ensuring images meet security & compliance standards Strong troubleshooting, documentation, and endpoint administration skills Preferred Skills Experience with Microsoft Endpoint Configuration Manager (SCCM) Experience with Zero?Touch/Light?Touch imaging practices Familiarity with BitLocker, Defender, and endpoint security hardening Experience supporting large-scale enterprise deployments Strong understanding of desktop lifecycle management and ITIL processes Knowledge of driver management, OEM tools, and firmware update workflows

Keywords: Hallmark Global Solutions Ltd, New England , Desktop Support Specialist, IT / Software / Systems , Southington, Northeast

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