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ITS Manager Applications III #ITJobs #New Haven, Connecticut #ITJobs #New Haven, Connecticut

Company: Yale New Haven Health
Location: New Haven
Posted on: July 15, 2019

Job Description:

Job Description To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. EEO/AA/Disability/Veteran Summary: Under limited supervision, delegates work to team members while creating timelines and project plans to ensure work is completed on time. Participates in strategic business planning, needs analysis, staffing and business risk assessment; involved in process design; and consults with clients on how to best support their area through the effective use of technology. Participates in senior level management discussions; advises senior level operational team on information requirements and uses of data in decision making. Leads process design, understands, adheres to, administers and enforces policies, procedures, guidelines and technical specifications Responsibilities: - 1. Technical /Analytical - 1.1. Excellent understanding of client organization's direction, structure, and requirements. - 1.2. Develops, and/or supervises the development of, and implements project plans, and schedules for large, complex, cross departmental projects. Tracks and reports on project status. Monitors and reports performance statistics against team and individual goals. - 1.3. Independently researches and recommends emerging technologies that support customer service needs and business objectives. Provides recommendations that include funding requirements, impact analysis, cost/benefit analysis and life-cycle forecasting. - 1.4. Ensures projects are in compliance with technical, departmental and operational policies. - 1.5. Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets. - 2. Communication Skills - 2.1. Communicates effectively with team members, end-users, vendors, managers and executives both orally and in writing. - 2.2. Facilitates discussions and provides strategic, tactical direction to team members and clients. - 2.3. Effectively facilitates business needs assessments with customers, staff and project leads as required. - 2.4. Interfaces and coordinates projects with outside vendors and various business partners as required. - 2.5. Responsible for developing presentations and/or reviewing presentations created by staff for clients. - 2.6. Proactively and effectively anticipates and responds to the needs of clients. - 3. Leadership Skills - 3.1. Creates, fosters and maintains a team oriented and cooperative environment focused on customer service. - 3.2. Ability to supervise and mentor team members through the client solution process. - 3.3. Involved in the interview and selection of employees to fill position vacancies. - 3.4. Assesses employee performance and conducts performance reviews for staff supervised. - 3.5. Delegates work to team members and creates or reviews timelines and project plans to ensure work is completed in an effective manner and on time. - 3.6. Sets a technical vision that improves the efficiency and effectiveness of the organization. - 3.7. Serves as a resource to the IS & T dept by providing expert technical knowledge and support to staff. - 3.8. Effectively sets the direction of the team and initiates pertinent issues and probing questions when necessary to ensure the timely and accurate completion of assigned tasks. - 3.9. Develops new methods of analysis, reporting, and communicating data/information and works with technical staff to ensure the effective implementation of any new processes. EDUCATION: Bachelor's degree in a technology related field required. EXPERIENCE: 5-7 years of progressive, relevant experience (healthcare or IT) required with a minimum of one year in an IT management position, preferred. Experience and knowledge of hospital and professional billing is also preferred. SPECIAL_SKILLS: Participation on multidisciplinary, high-performance work teams/groups; successful development and implementation of new technology and processes; staffing roadmaps; competency in project management and effective management of resources in the execution of multiple projects, proven initiative, good judgment, and ability to achieve results, Ability to work independently with minimal supervision, Excellent interpersonal skills and written and verbal communications skills. Proven customer service orientation. ACCOUNTABILITY: Manages both our hospital and professional billing IT teams. Builds and enhances relationship with our business office users at all sites including our community connect customers. Is able to help team prioritize work to in sure we are working on what is most valuable for the system. Creates staff development and team roadmaps. Manages optimization lists and actively reports back to both customers and ITS leadership on status on various projects. Escalates timely when appropriate. Manages IT contracts and is proactive when contracts expire to allow time for negotiation before renewal cycles. Is an example of our standards of professional behavior and provides team with appropriate feedback to build a culture of high reliability. Last but not least, is able to adapt to changing landscape and is able to help team course correct. Suggest training for the team to keep up with the change in landscape. COMPLEXITY: Lead initiatives toward the greater ITS teams success in the support of the YNHHS mission. Requires excellent analytical problem solving skills; requires tact and diplomacy in dealing with staff and user needs. PHYSICAL_DEMAND: Must be willing to travel and operate out of the various YNHHS campuses. *CB on Company Website Job ID: 5328 For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more. Yale New Haven Health Yale New Haven Health (YNHHS), through its Yale New Haven, Bridgeport, Greenwich and Northeast Medical Group Delivery Networks, provides comprehensive, cost-effective, advanced patient care characterized by safety and clinical and service quality. YNHHS, in affiliation with Yale School of Medicine and other universities and colleges, educates health professionals and advances clinical care. In all of its work, YNHHS is committed to the communities it has the privilege of serving. Contact Info - New Haven, CT View Company Profile Don't miss out on new jobs like this Get the latest jobs delivered to your inbox. Unsubscribe at any time. Create Job Alert Saving Your Job Alert Job Alert Created Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time. Maximum Email Alerts This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Keywords: Yale New Haven Health, New England , ITS Manager Applications III #ITJobs #New Haven, Connecticut #ITJobs #New Haven, Connecticut, IT / Software / Systems , New Haven, Northeast

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