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Quality Control Coordinator

Company: Louis Dreyfus Commodities India Pvt. Ltd.
Location: Wilton
Posted on: December 5, 2019

Job Description:

This position is responsible for ensuring the efficient and accurate management and execution of contracts with suppliers, dealers and roasters for the Coffee Platform of an international commodity trading firm. Main Responsibilities The Quality Control Coordinator is a key member of the green coffee desk, responsible for defining and ensuring compliance to all quality policies Responsible for quality control, which involves managing the sample room, functions. Performs sensory and physical quality analysis of Green Coffee purchases. Determines QC results and proactively communicates via phone, email reports. Develops relationships with both suppliers and customers. Participates in the decision making process on purchases for inventory, new offers etc. Monitors the physical shipment of coffee delivery from origin to client, develops and monitors process to ensure adherence to contract schedule. Ensures seamless sales contract execution, follows up to obtain approvals from clients; regularly sweeps position for open sales and unexecuted contracts. Works with traders to identify new coffee types, blends. Promotes and supports sales function by building customer relationships leading to new business. Additional Responsibilities Coordinates trade shows and client visits, volunteers with industry groups such as SCAA, Roaster Guild, CQI, etc. Monitors developments within industry, including new competitors, customers and other trends. Assists with the development of offer lists, and preparation of quality reports. Educate and train other team members on customer quality requirements Company Conformance Statements In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with co-workers, Company business associates and the general public. Work together in a cooperative spirit to serve the best interests of the Company. Operate in a fully responsible manner and comply with the law and Company policy. skillsKnowledge/Skills/Abilities (including any physical demands) The following are the basic qualifications: Solid understanding of Green Coffee characteristics, including quality, origins and preparations Knowledge of coffee import/export documentation and procedures and U.S. Customs procedures Familiarity with legal contracts Proficiency with word processing, spreadsheet and accounting software (e.g., Word, Excel, CATS) The following are the preferred qualifications: Strong verbal and written communication skills Ability to analyze problems and negotiate solutions Ability to prioritize multiple tasks and meet strict daily deadlines independently Detail oriented Ability to speak read and write in Spanish Equipment Used Typical office equipment: PC, telephone, fax machine Decision Making/Accountability Ensures compliance with contracts and adherence to delivery schedules. Failure to do so can result in canceled contracts. Makes recommendations in order to improve efficiency of coffee deliveries and to limit Company exposure (i.e., insurance and quality claims, demurrage etc.). Develops processes to improve customer relations and or build new sales. experienceThe following are the basic qualifications: 2 5 years of knowledge of coffee in a retail or laboratory environment Experience with roasting and cupping of green coffee Experience with sensory testing of coffee or food products 2-5 years of experience in coffee quality management Experience Duration - 3-5 years languages - English Level spoken - Fluent educationThe following are the basic qualifications: 2 5 years of knowledge of coffee in a retail or laboratory environment Experience with roasting and cupping of green coffee Experience with sensory testing of coffee or food products 2-5 years of experience in coffee quality management

Keywords: Louis Dreyfus Commodities India Pvt. Ltd., New England , Quality Control Coordinator, Other , Wilton, Northeast

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