Customer Service Representative

Company: Aerotek
Location: Enfield
Posted on: January 16, 2021

Job Description:

What does the ideal candidate look like? Friendly personality/team player. Able to provide exceptional customer service-call center experience strongly preferred. Able to meet strict attendance expectations and call metrics. Needs to enter information into the system while on the phone with a customer quickly and accurately (data entry). Ability to multi-task, this is not strictly telephone work. Good with working on a computer and on the phones all day. Scheduled lunch breaks.MUST HAVES:* A candidate that has strong customer service experience in a financial services industry is desired.* 1+ years of customer service experience either over the phones or face to face* Associates or Bachelors Degree* Type 7,000+ KPHSHIFT:8:30am-5pm during training; After 4 weeks will move to 9:30 - 6pm or 11 - 8. (EST) shift. They offer shift bidding to the top performers to get different shifts.Top Skills Details:* Strong Data Entry Skills* High school diploma or college graduate.* 6 to 12 months of customer service experience.* Superior verbal and proficient writing skills.* Basic to moderate skills with Microsoft Office and other software applications.* Ability to multi-task and prioritize.* Have a high level of attention to detail.* Work under pressure.* Perform in a call center environment utilizing telephony-related production tools.About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.SDL2017

Keywords: Aerotek, New England , Customer Service Representative, Other , Enfield, Northeast