Call Center Representative

Company: NEIS, Inc.
Location: Cheshire
Posted on: January 15, 2021

Job Description:

Job Description: Call policyholders to obtain information for insurance premium audits for Worker's Compensation and General Liability policies. Essential Functions and Responsibilities A Call Center Representative will work in the office as part of a team that makes calls and enters data necessary to complete WC and GL audits for variance insurance companies. A Call Center Representative will perform the following tasks:* Make several calls to insureds and agents on a daily basis* Enter progress notes following each call* Correspond with policyholders, CPA's, bookkeepers, agents to gather additional information as neededJob Requirements:RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required:* Strong judgement and critical thinking skills* Competent use of spreadsheets, word processing and e-mail* Excellent communication skills* Strong writing skills* Work well in a team environment* Ability to multitaskPreferred:* Ability to read, analyze and interpret financial reports and tax documents* Bookkeeping experience* QuickBooks * BilingualSDL2017

Keywords: NEIS, Inc., New England , Call Center Representative, Other , Cheshire, Northeast