Care Coordinator

Company: VillageMD
Location: Bedford
Posted on: February 25, 2021

Job Description:

Join VillageMD as a Care CoordinatorJoin the frontlines of today's healthcare transformationWhy VillageMD?At VillageMD, we're looking for a Care Coordinator to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.Could this be you?The Care Coordinator is an integral part of a primary care team which shares responsibility to improve quality of care, ensure appropriate utilization of resources, and facilitate a positive experience for patients, families and caregivers. In this role you will support our Nursing and Social Work Care Managers with patient engagement, community resource coordination and aggregating important health information across the continuum of care. The Care Coordinator will work under the direction of our licensed care team members providing education, support and linking to community resources; housing; medication, finance and insurance assistance; and other needed resources.How You Can Make a Difference* Coordinate with local community resources as needed to support both the physical and psychosocial needs of patients* Collaborate with multi-disciplinary team members to provide best in class patient care and outcomes* Assist patients in applying for local community resource programs such as Social Security Disability, Medicaid, Food Stamps, etc.* Gather necessary documents to complete and submit applications directly to the appropriate agency* Record pertinent data in required areas to ensure team members can provide care in an efficient, continuous manner* Outreach and engage low acuity, high risk patients and screen for Care Management needs* Request records from specialists enabling the continuity of care for both PCPs and members of the interdisciplinary care team* Travel to patients' homes when necessarySkills For Success* Personal Initiative: Highly accountable, self-starter; strong sense of urgency; can work autonomously with limited direction* Collaboration: orientation toward team-based work product and results* Communication: ability to interface appropriately and articulately both up and down the organization; connects with individuals in a meaningful way to facilitate work* Service Orientation: supports team, physicians, patients with a "can do" attitude and desire to exceed expectations; delivers on promises* Innovative: questions the status quo; a proponent of continuous improvement; seeks creative solutions to business problems* Relationship Building: connects with individuals in a meaningful way; seeks common ground in interactions; approaches strong personal relationships as a foundation to facilitate work* Flexible: ably navigates within ambiguity; solution-oriented* Humility: low ego; engenders trust; respectfulExperience To Drive Change* Bachelor's degree required* Community Health Worker certification or bachelor's degree Social Work preferred* Previous experience in a social service-related field* Strong communication and relationships skills required; demonstrated success partnering with physicians and care teams to support patient wellness* Knowledge of community resources for targeted, at-risk, populations* Comfort with technology including the Microsoft suite of products* Prior experience using electronic health record including data capture, data mining and reportingHow You Will ThriveIn addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.Our unique VillageMD culture - how inclusion and diversity make the differenceAt VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare.?We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system.?Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.?Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.Explore your future with VillageMD today.

Keywords: VillageMD, New England , Care Coordinator, Other , Bedford, Northeast