Total Customer Satisfaction (TCS) is the mission which Mack and
its employees draw inspiration from each day as they execute on
behalf of top fortune 500 companies and cutting-edge start-up
organizations. The Company's more than 95-year history and a
worldwide reputation for plastic injection molding, machining,
design work, sheet metal fabrication and contract manufacturing,
stand as a testament to the success of our customer-focused
strategy. Currently Mack has an opening for a sales service
representative, where the rubber meets the road when it comes to
Mack sales service representatives are a key interface between
the Company and its customers, interviewing and recording their
feedback so that they may receive the highest levels of customer
service, especially in terms of quality, scheduling and
manufacturing engineering issues. This includes maintaining orders
and providing general clerical support to the sales and engineering
organization. Sales service representatives also are responsible
for maintaining critical information, including blueprints and
engineering change orders.
The ideal candidate will have an associate's degree or
equivalent from a two-year college or technical school; plus six
months to one year of related experience and/or training; or
equivalent combination of education and experience. Communication
is the key to success in the role, and the chosen candidate will be
able to write reports, maintain correspondence with customers and
speak effectively before groups of customers or employees.
Additionally knowledge of software tools, including word
processing, spreadsheet, manufacturing and order processing systems
will be required.
Employees are one of the Company's most valuable assets, and
Mack is committed to honoring their contributions through
competitive compensation packages, diverse career paths,
advancement opportunities and by nurturing a team-oriented,
engaging work environment. This position is located in beautiful
southern Vermont with an unparalleled quality of life.
If interested, please complete Mack's on-line application form
(see link below) and send it with your resume, compensation
expectations and a letter of introduction to:
Mack Molding Company
608 Warm Brook Road
Arlington, VT 05250
Attn: Human Resources
COVID-19 APPLICATION PROCESS UPDATE
In order to mitigate the risks associated with COVID-19
exposure, Mack is encouraging all candidates to fill out and submit
a formal application remotely rather than at the plant. The
application can be downloaded here.
Completed applications can be attached as a support document on
the online application form or sent directly to Mack's HQ facility
as listed above.
Resumes accepted from qualified applicants only.
Equal Opportunity Employer